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Justmylook Reviews

4.6 Rating 91,650 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 91,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Repeat customer as I have been so impressed with the pricing, the range of products and the service. My orders are always well packaged and arrive unbelievably quickly (which is amazing as I am very disorganised!)
Helpful Report
Posted 1 week ago
Purchased my favourite perfume from justmylook and I was a bit sceptical, but really shouldn't have been. Perfume was defo genuine and service was great.
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Posted 1 week ago
A very efficient service with excellent value for money. I will spread the word.
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Posted 1 week ago
Items came on time as expected. It caught my eye as it was cheaper than other retailers. Happy that I recieved my items and the site was not a scam Site.
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Posted 1 week ago
Fast efficient service highly recommend
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Posted 1 week ago
Quick delivery
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Posted 1 week ago
fast delivery great products great site justmylook
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Posted 1 week ago
Took a bit longer to arrive due it being Christmas time (completely understandable) and customer service weren’t much help as I couldn’t locate or track it and it was lost for a couple of days. Was bought as a Christmas present so needed it asap and it finally arrived on Christmas Eve. But overall happy with my purchase
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Posted 1 week ago
I am a healthy broke, thanks just my look, for really looking out for your consumers, in costs and delivery... If ever l need anything, l look here first, before any other site... That's why l keep coming back. You're simply amazing.. Happy New Year...
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Posted 1 week ago
Excellent & extremely quick service during the busy month of December, together with a HUGE saving on list prices at many other retail & department stores! Saved more than £40 on the Parfam version of a Gucci 100ml gift set👌🏽
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Posted 1 week ago
Took over a week for delivery when it should have come within 48 hours. No help provided when contacting support. It was a Christmas gift so very disappointing.
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Posted 1 week ago
Hello, Thanks for your review. We are very sorry to hear your order was delayed and for any inconvenience caused. We can see our customer care team has reached out to resolve this for you. Apologies again. Justmylook x
Posted 1 week ago
Great products and good service.
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Posted 1 week ago
Don’t order off here I didn’t get my item as there was a problem with the address but I had no emails back from them and still don’t have my money
Helpful Report
Posted 1 week ago
Hello, Thank you for your review. We've looked into this, we can confirm that you left an incomplete delivery address at checkout. It is the customer's responsibility to leave correct delivery details at checkout. We will contact Royal Mail and try to retrieve your parcel. If we are successful, we will be in touch to either reship/refund the goods. Justmylook x
Posted 1 week ago
I have been contacting customer services continually since 10th December with no answer!! I ordered the Halo base and top coat combo and the base coat didn't arrive and no response from customer services!
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Posted 1 week ago
Hello, Thanks for your review. We are very sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 1 week ago
This was a repeat purchase, a Christmas gift. This product feels great in the skin and really cooling. With buy again.
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Posted 1 week ago
Decent price and service.
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Posted 2 weeks ago
The Milkshake product doesn't feel like a genuine product and has left my hair dry and fizzy, which I've not experienced before when I've bought from source. Their reply was that they buy from trusted suppliers and 'Occasionally, products may vary slightly in texture due to adjustments in ingredients made by the manufacture.' My experiecnce hasn't been good, although delivery was good.
Helpful Report
Posted 2 weeks ago
Hello, Thanks for your review. We are very sorry to hear that. We can confirm all items are genuine as labelled. Unfortunately as we're not the manufacturer we have no control over the result/performance. Apologies for any inconvenience caused. Justmylook x
Posted 1 week ago
Ordering is simple and goods come quickly.
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Posted 2 weeks ago
Brilliant Good prices , nice easy website ,quick delivery and well packed. I was lucky to receive a bonus 10 yr iryhday goodie bag ! Wow it was lovely ! Will always be my go to site for perfume & makeup
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Posted 2 weeks ago
My item was on special offer at a price I was pleased with. It arrived quickly and was thankfully well packed and undamaged. No problems and very happy.
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Posted 2 weeks ago
Justmylook is rated 4.6 based on 91,650 reviews