Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.61

4.6 Rating 91,692 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 91,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 10th January 2025

1992

Anonymous

Anonymous // 01/01/2019

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“Good quality quick delivery”

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Posted 3 weeks ago

“I love this site my absolute favourite shop for perfumes and aftershave, I ordered a lot of my Christmas gifts from then and all arrived perfectly and all originals, I would definitely recommend ,absolutely amazing a very happy customer 😍😍😍😍”

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Posted 3 weeks ago

“Worst shopping experience ever this was supposed to be delivered by the 6th December to which I have not received my parcel or my refund they never answer my emails so BEWARE....I WANT MY REFUND...And more reviews will be going on Trustpilot.”

Helpful Report

Posted 3 weeks ago

Hello Wayne, We are terribly sorry to hear that. We've looked into this and it appears that Royal Mail have lost your package within their network. We can see our customer care team has reached out to resolve this for you. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Great product with unbeatable pride”

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Posted 3 weeks ago

“Always cheaper than highstreet quick dispatch. Packaged well”

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Posted 3 weeks ago

“A really quick and easy purchase with reliable notifications, very quick delivery and well packaged. Item is very good value! I would use this seller again!!”

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Posted 3 weeks ago

“Very easy to order online. Delivery very efficient with information all the way. Thoroughly recommend. Cannot comment on products yet as bought for Xmas present.”

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Posted 3 weeks ago

“Horrendous!!! Still not received my order and customer service have ignored my emails!! I have posted a review on trust pilot and will continue to leave bad reviews elsewhere!! Almost 3 weeks waiting now. Horrendous service..”

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Posted 3 weeks ago

Hello, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 weeks ago

“Delivered as advised and kept up to date on delivery status. Products as ordered and arrived in good condition. Bought as a gift for my daughter so cannot comment on the product.”

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Posted 3 weeks ago

“Terrible, item arrived damaged which is a Christmas present. No reply to email after several forms of communication. Will never order from them again!”

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Posted 3 weeks ago

Hello, Thanks for your review. We are terribly sorry to hear that your order arrived damaged. We can see our customer care team has reached out and are working to resolve this for you. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“In my experience, Justmylook is a great seller. Items are competitively priced and always arrive in perfect condition. Would recommend.”

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Posted 3 weeks ago

“Very efficient and fast delivery. Will order again!!!”

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Posted 3 weeks ago

“Order placed weeks ago and still not arrived Poor response to my complaint No tracking details given Christmas gift - now it’s too late and no offer of refund DEFINITELY won’t be shopping here again”

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Posted 3 weeks ago

Hello Jacqueline, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. We've asked our customer care team to reach out with the tracking info. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Quick dispatch excellent delivery I really offer for everyone.”

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Posted 3 weeks ago

“Great value and selection of products and delivery costs are great too. Wouldn't use any other site for my beauty products.”

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Posted 3 weeks ago

“great! quick delivery, quality products that can’t be found elsewhere. Alfaparf milano 🤩”

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Posted 3 weeks ago

“Never even got the order 😂 company is a joke”

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Posted 3 weeks ago

Hello, Your order is marked as delivered to your address, please see: https://www3.royalmail.com/track-your-item#/tracking-results/NU493418861GB With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 weeks ago

“Ordered product and received receipt. Advised delivery 3-5 working days. Over 3 weeks later it is still not here. Customer service was absolutely awful. Would never purchase again. Here’s hoping it might be delivered at some stage”

Helpful Report

Posted 3 weeks ago

Hello, Thanks for your review. We apologise for any delays during transit, unfortunately this is out of our control. We've looked into this and can see your order is currently out for delivery. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Ordered my fav aftershave Joop Homme, great price and fast delivery, highly recommend these folks.”

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Posted 3 weeks ago

“Fantastic website that sells all my favourite products at reasonable prices! Love it and highly recommend!”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 91,692 reviews