Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.61

4.6 Rating 91,740 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 91,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 10th January 2025

1999

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to deal with. Very good prices, excellent choice and the delivery is excellent.”

Helpful Report

Posted 1 month ago

“The products I ordered - Candice were great, delivery was prompt All good 😊”

Helpful Report

Posted 1 month ago

“Very easy website to use and my order arrived the next day.”

Helpful Report

Posted 1 month ago

“Excellent choice of beauty products and prompt delivery”

Helpful Report

Posted 1 month ago

“Good service and quick delivery good choice of products will certainty use again .”

Helpful Report

Posted 1 month ago

“Perfect product”

Helpful Report

Posted 2 months ago

“Ref JML30619606 I placed order 5/8/24 never received it or a refund You advised me Amazon lost it not my fault you offered me a refund never got it .. disgusting I want a refund”

Helpful Report

Posted 2 months ago

Hello Tracey, Thanks for your review. We're terribly sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 2 months ago

“My go to place for all beauty products”

Helpful Report

Posted 2 months ago

“Product came in good time and was well packed at a great price! Very happy overall!!”

Helpful Report

Posted 2 months ago

“Ordered some tanning cream, showed in stock, when I chased the delivery details I was sent, nothing, messaged for update only to be told the order was cancelled and would be refunded as it was out of stock!! They should not have allowed the order to go through. Checked site again and still showing in stock for next day delivery”

Helpful Report

Posted 3 months ago

Hello Anney, Thanks for your review. We're very sorry to hear that. Unfortunately we can confirm due to stock issues your order was cancelled and refunded. Apologies for any inconvenience caused. Justmylook x

Posted 2 months ago

“Good Service quick delivery happy customer”

Helpful Report

Posted 3 months ago

“I love this website, there is such a good range of products which are usually significantly cheaper than any other website. My only gripe is that I recently ordered a lash serum and it arrived dried up, I’ve tried to contact JustMyLook to resolve this issue but have had no luck.”

Helpful Report

Posted 3 months ago

“I buy the Korean products for my daughter. I also buy other products for birthdays and Christmas. The prices compared to the high street are fantastic. Love, love, love Justmylook.”

Helpful Report

Posted 3 months ago

“Great product equally as good as my Cloud nine even better with it being half the price! Easy to order on line quick delivery & packaged really well . Thank you Just my look 👍”

Helpful Report

Posted 3 months ago

“Worst service ever, cancelled my order without notifying me or submitting a refund had to chase it, still not resolved”

Helpful Report

Posted 3 months ago

Hello Natasha, Thanks for your review. We can confirm the order ID provided is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 months ago

“Item arrived on time and well packaged”

Helpful Report

Posted 3 months ago

“A great selection of cosmetics. My order arrived quickly and I am very pleased.”

Helpful Report

Posted 3 months ago

“Absolutely the way it's shown and the perfume smells so good and lasts long too. It came on time too. So happy with the product”

Helpful Report

Posted 3 months ago

“Unfortunately I never received my order 😔”

Helpful Report

Posted 3 months ago

Hello, Thanks for your review. We're very sorry to hear that. We've looked into this, we can confirm that you left an incomplete delivery address at checkout therefore the parcel is due to be returned back to us. It is the customer's responsibility to leave correct delivery details at checkout. We will be in touch to either reship/refund the goods. Justmylook x

Posted 3 months ago

“came with cute extra hair products and shipping was on time will definitely be ordering again!!💕”

Helpful Report

Posted 3 months ago

Justmylook is rated 4.6 based on 91,740 reviews