Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.61

4.6 Rating 91,633 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 91,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 10th January 2025

1991

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received the package!”

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Posted 2 days ago

Hello, Thanks for your review. We're terribly sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 1 day ago

“My wife loved thiese products as part of her Christmas stocking. Deliveyr was quite quick and very well packaged, too. Overall a seamless transaction and everyone was happy in the end!”

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Posted 2 days ago

“Great value and discounts on my supersize Alfaparf products recently, love the selection and great prices!”

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Posted 2 days ago

“I am impressed at how quickly (and well packed) my orders are. I recently ordered shampoo and conditioner which according to the description was for my hair type. When I received the order it was clearly not for me. I returned the order and was issued a full refund. Very efficient. Many thanks.”

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Posted 2 days ago

“I complained that my purchase did not smell anything like the product I’m usually used to. I’m still waiting for this problem to be sorted.. when you pay £245 for a product you expect it to be good quality”

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Posted 2 days ago

Hello Tracey, Thanks for your review. We're very sorry to hear that you are unhappy with your order. Unfortunately as we're not the manufacturer of the product we have no control over the scent. As the item has been unpackaged and used, we are unable to accept a return at this stage or issue a refund. Apologies for the inconvenience caused. Justmylook x

Posted 1 day ago

“Always very well packaged in bubblewrap and on time.”

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Posted 2 days ago

“I received the merchandise, but the packaging came broken and the product was leaking. I sent a complaint and to this day they have not contacted me to resolve the issue.”

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Posted 2 days ago

Hello Veronica, Thanks for your review. We are sorry to hear that your order arrived damaged. We can see our customer care team has reached out to resolve this for you. Apologies for any inconvenience caused. Justmylook x

Posted 1 day ago

“My item was not received, have been in contact for the last 11 days and still waiting for it to be sorted Emails now not being replied to Very unhappy with service so far, your company needs to take this up directly with Roysl Mail as a separate entity, not just leave me hanging !!!”

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Posted 3 days ago

Hello Joanne, Thanks for your review. Your order is marked as delivered to your safe place. With this in mind, please check with other people at your property. Justmylook x

Posted 3 days ago

“Always great value and quick delivery.”

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Posted 3 days ago

“Promt service. Got what I wanted. Packing all recycling. Price very good 👍”

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Posted 4 days ago

“Damaged item. No refund. No replacement. No contact despite a formal complaint! SHOCKING”

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Posted 4 days ago

Hello, Thanks for your review. We are terribly sorry to hear that your order arrived damaged. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 days ago

“Excellent service and great price quick deliverny Excellent communication .”

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Posted 4 days ago

“I purchased Q+A Peptide facial serum on 23rd December and I never received my order number #J25931062. Customer services are no help whatsoever. I don't feel happy with JUST MY LOOK”

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Posted 4 days ago

Hello Evelyn, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 days ago

“everything you need to create nails, a tiny lamp great for traveling and has power, gels hold strongly. I highly recommend,*****”

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Posted 4 days ago

“Love the smell of the perfume, got it on sale ad well. Definitely buying again.”

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Posted 4 days ago

“Would never use you again item never arrived when should of”

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Posted 5 days ago

Hello Duncan, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 days ago

“Received hair straighteners next day which was great and they were also a good price. Only disappointing factor was that the zip on the storage bag was bust so not useable. Still awaiting a response from customer service.”

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Posted 5 days ago

“Fab! Easy, lots of choice, fast delivery and great value for money.”

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Posted 5 days ago

“-Good deals always 👍 -Delivery always on time 👍 -And quality products 👍”

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Posted 5 days ago

“Delivery hasn’t arrived”

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Posted 5 days ago

Hello, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 days ago

Justmylook is rated 4.6 based on 91,633 reviews