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Justmylook Reviews

4.6 Rating 90,525 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 90,525 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Great price and good selection, would have given 5 stars if they had, had all the Faith in Nature products I wanted. Fast delivery.
Helpful Report
Posted 2 years ago
Ordering and delivery all perfect, good price too. My only concern is the packaging which was all polythene and plastic bubble wrap. Any chance you could switch to cardboard and paper packaging that is recyclable?
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Posted 2 years ago
Very prompt rely and delivery. 4 stars.
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Posted 2 years ago
I thought I'll give it a try, I've never bought cosmetics on line before. I will not hesitate in future, I am very happy with the mascara from Justmylook.
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Posted 2 years ago
Great Catrice lipsticks at an amazing price.
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Posted 2 years ago
I was ordering something for myself and asked my teenager if she needed anything. So we got a few different products. Delivery was quick and the products were parcelled up well. We’ve not used anything yet.
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Posted 2 years ago
Has now eventually arrived and very pleased I am able to get this on line
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Posted 2 years ago
Ordering was straight forward, no extra charges due to brexit.
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Posted 2 years ago
Purchased a Parlux Plus hair dryer, It arrived after a couple of weeks and was in a box, the hair dryer itself wasn’t protected within the box, and it didn’t have any cellophane around it so it rattled around a bit. I have used it a few times and it seems to be ok. My daughter is a stylist and recommended this product, so far so good.
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Posted 2 years ago
Arrived on time good service but outer box damaged as usual though this is due to heavy 5litre refill bottle
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Posted 2 years ago
Good prices and speedy delivery
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Posted 2 years ago
Products arrived in a timely fashion. One concern was the amount of plastic involved in the packaging. Lots of bubble wrap and plastic envelope - other beauty distributors are opting for cardboard boxes and paper stuffing to stop breakage.
Helpful Report
Posted 2 years ago
Missing item- resolved. I ordered 3 things and only 2 arrived. I contacted customer service via email as the online chat advised me to do. After 2 days I hadn’t had a reply or acknowledgment and was starting to worry after reading al the bad reviews on here. On day 3 I got a reply apologising for their mistake and confirming they had sent my item. Well today I was shocked that it arrived. So all is good. Really happy, did worry a bit as the item was quite expensive but they rectified their mistake.. the items were also all bubble wrapped and packaged really well (read quite a few reviews stating their products were damaged- but mine were really well wrapped) really pleased with my items - thank you
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Posted 2 years ago
I have placed many orders with JML and I have always received good quality products and prompt delivery.
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Posted 2 years ago
Nice product which arrived quickly. One small grumble would be too much plastic packaging.
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Posted 2 years ago
The item arrived quickly, it was well packaged very happy with the service.
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Posted 2 years ago
Yes very happy with the product love the cour tanks just my luck
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Posted 2 years ago
It did exactly what I wanted, it strengthened my nails
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Posted 2 years ago
The service is good and it came on time but it's after sun lotion how can I review something that I've haven't used yet? At least wait for the sun to come out?
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Posted 2 years ago
Eventually got products delivered after an email correspondence, pleased with products and also customer service.
Helpful Report
Posted 2 years ago
Justmylook is rated 4.6 based on 90,525 reviews