Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.62

4.6 Rating 90,527 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 90,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 30th September 2024

1970

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. Item arrived crushed at the top. Needed to pry lid lose in order to open it. Outer packing was fine so can only assume that the container was put into the box damaged.”

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Posted 1 month ago

“Product arrived well wrapped and in good time.”

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Posted 1 month ago

“Excellent selection of products at greatly reduced prices. Well worth looking!”

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Posted 1 month ago

“Great service. Thank you”

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Posted 1 month ago

“Good stuff”

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Posted 1 month ago

“Excellent website, found what I wanted at a great price and received it a day early! What’s not to like!”

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Posted 1 month ago

“Quick and easy”

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Posted 1 month ago

“I am still reviewing the product”

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Posted 1 month ago

“Website easy to use,delivery prompt and the only place that sold the shampoo and conditioner together at a reasonable price.”

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Posted 1 month ago

“Good service and packaging. Would recommend!”

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Posted 1 month ago

“Love this site! Great deals top brands and really fast delivery”

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Posted 1 month ago

“Brilliant website! Quick, fast delivery 🚚”

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Posted 1 month ago

“Arrived quickly, unfortunately a issue with product but it was quickly and efficiently delt with by Liz. Would recommend. Great customer service 👏”

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Posted 1 month ago

“Great products at affordable prices.”

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Posted 1 month ago

“Brilliant service. I ordered what I needed, it was far cheaper than I could find anywhere else, and it arrived when they said it would. Recommend giving them a try.”

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Posted 1 month ago

“Products as ordered and srrived on time. great service.”

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Posted 1 month ago

“I am so impressed with just my look - its my default place to buy any skincare/ shampoo/ deodrant. Prices are great, huge range and fast shipping. Just excellent .”

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Posted 1 month ago

“Everything was in ordered , From ordering to delivery Many thks Justmylook.”

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Posted 1 month ago

“I came across this site while I was browsing prices were very good so decided to give it ago but nervous with not having used it before reviews were good so i chanced it my order was a few days later than I thought but living in Northern Ireland that isn't surprising just 2 days later plus it was a weekend parcel arrived on the Monday everything was packed well was pleased with my products will definitely use here again without any worries”

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Posted 1 month ago

“Never shopping with JustMyLook again. I ordered something and decided it wasn’t for me in the end so asked to return which they approved to which I had to pay for myself as per their policy. It was brand new not used and repackaged in the original packaging and sent back. This was in September and we have managed to get to a new month and still NO REFUND (£269). Tracking shows they received my item but they didn’t even contact me to let me know they’ve received it I had to chase them up with several emails to which they are now not responding. I’ve sent 6 emails in total and resorted to going on their chat function to find out what’s going on and they apologised and said a member of staff would contact me by the end of the day yesterday to process the refund. It’s now the next day and in the afternoon and still nothing! I also emailed them last night and again, my emails are being annoyed. Never had such an experience with a company before and I see why their prices are slightly cheaper as clearly something dodgy is going on here. But ignoring me won’t stop me from getting my money back! I’ve already contacted PayPal and raised a dispute. Such a good thing I got tracking or I know they probably would have claimed that they didn’t receive the parcel!”

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Posted 1 month ago

Hello, Thanks for your review. We're very sorry to hear that. We've looked into this and can confirm as per our terms, all returns must be made in a brand new, unused and sealed condition. Upon review the returns team noted that the hygiene/security sealed twist ties have been removed and replaced suggesting signs of use. Unfortunately, we are unable to accept a return once the hygiene seal has been broken due to health and hygiene concerns. Apologies for any inconvenience caused. Justmylook x

Posted 1 month ago

Justmylook is rated 4.6 based on 90,527 reviews