Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.61

4.6 Rating 91,690 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 91,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 10th January 2025

1992

Anonymous

Anonymous // 01/01/2019

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“Item took a little longer than advertised to be despatched. When it arrived it was well packaged and as described and what I wanted”

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Posted 3 weeks ago

“Fantastic service and very quick delivery”

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Posted 3 weeks ago

“Still haven’t received goods three weeks later although payment taken”

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Posted 3 weeks ago

Hello Joyce, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Very pleased and items arrived the next day”

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Posted 3 weeks ago

“I cant still no product received”

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Posted 3 weeks ago

Hello Louise, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Thank you 🙏 Iam so happy with this website I received 2 times gift 🎁 I tell all my friends to buy from just my look ❤️”

Justmylook 5 star review on 20th December 2024

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Posted 3 weeks ago

“All good 👍👍”

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Posted 3 weeks ago

“Havnt got my packages, won't have it for Christmas and I ordered 5/12...very disappointed”

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Posted 3 weeks ago

Hello Claire, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“The worst. I've been waiting for the shipment for 2 weeks”

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Posted 3 weeks ago

Hello, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Always quick delivery and great prices”

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Posted 3 weeks ago

“Super fast delivery with it being Xmas”

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Posted 3 weeks ago

“Very good service, fast delivery all goods are well packaged and priced.”

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Posted 3 weeks ago

“Awful experience, bought wax melts and a wax melt set which arrived damaged and was supposed to be for a Christmas present. Having to return for a refund”

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Posted 3 weeks ago

Hello, We are sorry to hear that your order arrived damaged. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 3 weeks ago

“My order was delayed, I'm assuming due to the storm. My only issue is customer service. At first you get an AI response which is useless. It was over a week later before an actual human responded to my email. For over a week I didn't know what was happening or if I'd ever receive anything, that's way to long for a customer to be waiting an update. Ditch AI and Improve your customer service.”

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Posted 3 weeks ago

“Delivery 3-5 days as you promise . 15 days gone already and I still waiting for items”

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Posted 3 weeks ago

Hello, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 weeks ago

“Ordered Christmas presents delivery very good Item looks as expected. Good value .”

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Posted 3 weeks ago

“I've ordered shampoo and conditioner at the start of December as I'm a hairdresser and have needed them over the last few weeks and I still haven't got my order I'm very disappointed with this service. It's the busiest time of the year and have needed these products”

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Posted 3 weeks ago

Hello Mary, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 weeks ago

“I'm looking forward to doing a review as soon as I get a reply to tell me about the time it will take to return a broken Yankie candle due to poor packing and received over a week ago without any contact from customer support”

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Posted 3 weeks ago

Hello Robert, Thanks for your review. We are sorry to hear that your order arrived damaged. We've looked into this and can see a refund has been issued as per your request. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Good quality quick delivery”

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Posted 3 weeks ago

“I love this site my absolute favourite shop for perfumes and aftershave, I ordered a lot of my Christmas gifts from then and all arrived perfectly and all originals, I would definitely recommend ,absolutely amazing a very happy customer 😍😍😍😍”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 91,690 reviews