Login
Start Free Trial Are you a business?? Click Here

Justmylook Reviews

4.6 Rating 91,677 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 91,677 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Fabulous as always
Helpful Report
Posted 3 weeks ago
I was very unsure about using a site I hadn’t heard of. So glad I did the item arrived so quickly and exactly as described. Will definitely use again
Helpful Report
Posted 3 weeks ago
Your products, the ones I have purchased over the last few years, are excellent and your service is superb. Thank you and Merry Christmas.
Helpful Report
Posted 3 weeks ago
Excellent. Fast delivery. No issues.
Helpful Report
Posted 3 weeks ago
This order was for a Xmas gift, it was the most reasonably priced from many of other websites. It was very easy to order and was with me quickly. Thank you.
Helpful Report
Posted 3 weeks ago
The worst experience I have ever had with an online company. Customer service and retention non-existent. Absolutely appalling in all areas. Will never shop with you again.
Helpful Report
Posted 3 weeks ago
Hello, Thanks for your review. We are terribly sorry to hear that. We can confirm your complaint has been received and will be dealt with accordingly. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
I am so disappointed with my order, said it would take 3-5 days to arrive it has no been 16 and still no sign of it
Helpful Report
Posted 3 weeks ago
Hello Lucy, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
David Rose purchased the products for me, Julie Rose. I found the website very easy to use, products extremely competitive. The order was completed and dispatched very promptly.
Helpful Report
Posted 3 weeks ago
Excellent service from ordering to recieving. Amazing range of products and always a great price.
Helpful Report
Posted 3 weeks ago
Do Not Buy from these people .I received a smashed candle and have sent multiple emails to which have gone unanswered, very upsetting considering this is a Christmas gift
Helpful Report
Posted 3 weeks ago
Hello Sonia, Thanks for your review. We are sorry to hear that your order arrived damaged. Please send images to customerservices@justmylook.com and we'll get that sorted for you. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
The product was good but delivery stated 48 hours and I recieved my order a week later when I contacted customer services by email after this time (48hrs) they said they had no updates on my delivery but customer services was good they responded to my inquiry straight away
Helpful Report
Posted 3 weeks ago
Fantastic company. Large range of products at competitive prices. Excellent shopping experience and great delivery service.
Helpful Report
Posted 3 weeks ago
Very prompt and excellent service and good value for the money
Helpful Report
Posted 3 weeks ago
Ordered perfume over 2 weeks ago still hasn't arrived we have one more day of post before Christmas really not good enough or professionql
Helpful Report
Posted 3 weeks ago
Hello Stephen, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Missing two big bottles of shampoo and waited over 2 weeks for delivery please don’t order!
Helpful Report
Posted 3 weeks ago
Hello Aimee, Thanks for your review. We are very sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
J25804056 - £266.76 - December 5, 2024 this is my order, has not arrived but I have been told it is completed - Where is my order now ? Why can't I get any details, this is a disaster
Helpful Report
Posted 3 weeks ago
Hello Joyce, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x
Posted 3 weeks ago
Excelent servoce
Helpful Report
Posted 3 weeks ago
Quick delivery, happy with my purchase.
Helpful Report
Posted 3 weeks ago
Ordered on the 5th Dec it is now the 20th Dec and my order hasn't been dispatched. I've emailed countless of times with no answer.
Helpful Report
Posted 3 weeks ago
Hello, Thanks for your review. We apologise for any delays in transit, unfortunately this is out of our control. We will chase the courier to ensure the goods are delivered to yourself as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
amazing value for money. will definitely recommend 😊
Helpful Report
Posted 3 weeks ago
Justmylook is rated 4.6 based on 91,677 reviews