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Justmylook Reviews

4.6 Rating 91,698 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 91,698 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Great prices ,super fast delivery look forward to ordering again .Thanks very much
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Posted 3 weeks ago
Very competitive prices a lot of variety and speedy delivery. Would highly recommend
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Posted 3 weeks ago
Good company good reductions easy to use website
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Posted 3 weeks ago
Very reliable and fast delivery. December 2024 and I'm not very happy that I have to spend £20 for free delivery though. When I first started using Justmy look it was £10 so now I have to spend more than I want to and postage charges have not risen?
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Posted 3 weeks ago
So pleased with most efficient service, prompt service and value of product. Will shop again. Thank you.
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Posted 3 weeks ago
Would definitely shop just my look again. Not had any problems. Delivered on time, and great prices.
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Posted 3 weeks ago
Great fragrance, long lasting !!! One of my favourites 🩷🩷
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Posted 3 weeks ago
Did not receive my order
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Posted 3 weeks ago
Hello Colette, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x
Posted 3 weeks ago
Great prices, quick delivery.
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Posted 3 weeks ago
Worst site I have ever dealt with. Scam site never recived my purchase
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Posted 3 weeks ago
Hello Tara, Thanks for your review. We apologise for any delay during transit, unfortunately this is out of our control. We will however chase the courier to ensure the goods are delivered to you as soon as possible Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Delivery took far longer than was advised….almost a full week from placing my order before receiving it.
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Posted 3 weeks ago
No delivery.
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Posted 3 weeks ago
Hello Deirdre, Thanks for your review. We're very sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
After three weeks I still haven't received the package. Terrible experience, no tracking and nothing!!!
Helpful Report
Posted 3 weeks ago
Hello, Thanks for your review. We apologise for any delay during transit, unfortunately this is out of our control. We will however chase the courier to ensure the goods are delivered to you as soon as possible Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Have not received my order..had no response from them
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Posted 3 weeks ago
Hello Tracy, Thanks for your review. We apologise for any delays and inconvenience caused. We've looked into this and can see your order is currently out for delivery with the courier. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
I've used Justmylook before.Very happy with the service given. Great prices.. packaging very secure and a quick delivery.Happy days !!
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Posted 3 weeks ago
Ordered on 3rd of December still not received the order, but was sent an email to review the products l don't have
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Posted 3 weeks ago
Hello Catherine, Thanks for your review. We apologise for any delays and inconvenience caused. We've looked into this and can see your order is currently out for delivery with the courier. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Never received item. Customer service none existent
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Posted 3 weeks ago
Hello Stephen, We are terribly sorry to hear that. We've looked into this and it appears that Royal Mail have lost your package within their network. With this in mind, we've asked our customer care team to reach out and reship/refund the goods as per your request. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
A gift for a young relative, whose choce this was
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Posted 3 weeks ago
I'm actually still waiting for my delivery which I have emailed you about a number of times, can you please update or refund me please
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Posted 3 weeks ago
Hello Mary, Thanks for your review. We apologise for any delay during transit, unfortunately this is out of our control. We will however chase the courier to ensure the goods are delivered to you as soon as possible Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Great choice of products, fast delivery, low purchase amount for free delivery, what not to love!
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Posted 3 weeks ago
Justmylook is rated 4.6 based on 91,698 reviews