Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.61

4.6 Rating 91,558 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 91,558 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 5th January 2025

1990

Anonymous

Anonymous // 01/01/2019

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“Very good service.”

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Posted 1 day ago

“been ordering from here for a few years now, great range of priducts, great prices and delevery service is quick.”

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Posted 1 day ago

“My order arrived quickly and was as described / pictured - 5 star experience - I would happily buy from Justmylook again.”

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Posted 1 day ago

“Not only took ages to receive my order but when it finally arrived I received the wrong order. It was then very slow and poor customer services and was left keeping my wrong order as it was easier. Very disappointed, will not buy from them again.”

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Posted 1 day ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 1 day ago

“Great professional company, good communication & very helpful. Items always packaged well & not fake. Would highly recommend Justmylook to anyone.”

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Posted 1 day ago

“This is my first time using Justmylook, very happy with the price and the delivery, would recommend.”

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Posted 1 day ago

“I love to buy with Justmylook! Fast delivery, good product, good prices! I highly recommend!”

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Posted 1 day ago

“Good price for what I ordered. Delivery was delayed, thankfully received it in time for Christmas. Would order again from website.”

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Posted 1 day ago

“Very disappointed with the customer service. I ordered a skincare package which arrived firstly 10 days late and then when it did arrive it was damaged. I have been in touch many times and have not received any response”

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Posted 1 day ago

Hello Rabia, Thanks for your review. We apologise that you were sent a damaged item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 1 day ago

“great customer service ahd promt reply”

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Posted 1 day ago

“Excellent would recommend”

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Posted 1 day ago

“Just my look - always excellent prices and fast delivery. Well done”

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Posted 1 day ago

“Took a ridiculous amount of time to send two eyeliners. And postage was a bit steep for something so small & light. Hmmmm.”

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Posted 1 day ago

Hello Siobhan, Thanks for your review. We're very sorry to hear that. We can confirm your order qualified for free delivery. We apologise for any delays, unfortunately the Royal Mail Tracked 48 service isn't a guarantee. Apologies for any inconvenience caused. Justmylook x

Posted 1 day ago

“Arrived quickly and good value for money in the Bed Head Shampoo I bought.”

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Posted 1 day ago

“I’ve purchased several items pre and post Christmas. I had a few issues pre Christmas which took some time to get sorted however eventually this was out right. The products I’ve purchased are good quality . I’ve spent quite a bit of money recently but sadly never received any discount codes to encourage future sales . Nowhere either to contact customer service to enquire about this which is a shame . Reasons for my rating is due to the issues I’ve experienced”

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Posted 1 day ago

“Very fast delivery arrives in perfect condition very well packed and cheaper product than anywhere else very satisfied customer”

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Posted 2 days ago

“Fantastic price also received the free gift for 10th anniversary which came in great for a christmas present,Thankyou”

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Posted 2 days ago

“Good product, slow service”

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Posted 2 days ago

“Very good service. Larger size at the same price as smaller ones in other stores. Thank you”

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Posted 2 days ago

“Item arrived boxed in perfect condition and the right price above all..took about 12 days to arrive from UK to Ireland (new brexshit win with customs) other than that good service.”

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Posted 2 days ago

Justmylook is rated 4.6 based on 91,558 reviews