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Justmylook Reviews

4.6 Rating 91,708 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 91,708 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Great service. Aftershave is a perfect gift Speedy delivery Very happy 😁
Helpful Report
Posted 3 weeks ago
Was kept informed about delivery of product. It arrived on time. Well packaged goods. Great price!
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Posted 3 weeks ago
No stars from me I bought a Shark hairdryer I opened the box to view the item but never used it as my husband had got me one as a surprise. I returned it but they sent it back and would not refund me. They said as the seal was broken it was a health and safety issue which I find stupid as I didn't even take the item out of the box. I complained and asked them to reconsider but I didn't even get a reply so I now have two brand new very expensive hairdryers. So my advice don't buy from this company
Helpful Report
Posted 4 weeks ago
Hello, Thanks for your review. We are very sorry to hear that. As per our returns policy we're unable to accept a return once any hygiene/security seals have been removed. All returns must be in a brand new, sealed condition. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
First time purchasing from Justmylook and was very impressed. Good communication and quick delivery. I would not hesitate to order from them again.
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Posted 4 weeks ago
Arrived on time. As described. Some of the lids had come off.
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Posted 4 weeks ago
Very quick delivery well packed happy with price and goods
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Posted 4 weeks ago
Excellent value,excellent condition and finally excellent service.
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Posted 4 weeks ago
I will never use your services again how’s that for a review.
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Posted 4 weeks ago
Hello Liam, Thanks for your review. We're very sorry to hear that. Please reach out to customerservices@justmylook.com and we'll work to resolve this for you. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
Bought as Xmas present so will have to wait and see.
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Posted 4 weeks ago
The cheapest for perfume and great value for money.
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Posted 4 weeks ago
Excellent all round as always. I will continue to make my no 1 choice.
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Posted 4 weeks ago
Website is easy to navigate. Found exactly what I was looking for. Checkout was quick and delivery was on time
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Posted 4 weeks ago
I've ordered twice and am very impressed. Speedy delivery and quality goods. Excellent service.
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Posted 4 weeks ago
What a brilliant website, lots of products to choose from, great prices and offers, postage and delivery excellent.
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Posted 4 weeks ago
I placed my order on 02.12.2024. Today is 14.12.2024 and I still haven't received my package. Unable to track the parcel. Completely disappointed in Justmylook. Will not order again from this company in the future.
Helpful Report
Posted 4 weeks ago
Hello, Thanks for your review. We are terribly sorry to hear that. We've looked into this and it appears that Royal Mail have lost your package within their network. With this in mind, we can see our customer care team has reached out to reship/refund the goods as per your preference. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
The address came up wrong when I put it through so I sent three emails telling customer service it was the wrong address and put my address down and it was still sent to Birmingham address,I put a complaint in and got told they would send it on if returned,basically I’ve lost the money so no -100000 to customer services
Helpful Report
Posted 4 weeks ago
Hello, Thanks for your review. We can confirm the parcel is scanned as delivered to the address provided at the checkout. It is the customer's responsibility to leave correct delivery details at checkout. Apologies for any inconvenience caused. Justmylook x
Posted 3 weeks ago
First time ive used justmylook and i was really pleased with the great price,the service and fast delivery
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Posted 4 weeks ago
Brilliant website to navigate. My granddaughter introduced me to the site and I haven't looked back. Good prices, quick despatch and delivery
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Posted 4 weeks ago
fast delivery, legit products!
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Posted 4 weeks ago
Quality product at a great price, arrived swiftly
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Posted 4 weeks ago
Justmylook is rated 4.6 based on 91,708 reviews