Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.60

4.6 Rating 92,751 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 92,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 23rd February 2025

2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel went missing, item never delivered. I contacted the customer service team who were not very helpful therefore I had to request a refund via my bank.”

Helpful Report

Posted 3 weeks ago

Hello, Thanks for your review. We are terribly sorry to hear that. We've looked into this and it appears that Royal Mail have lost your package within their network. With this in mind, we will reach out to reship/refund the goods as per your preference. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“fantastic service love to shop great bargains too”

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Posted 3 weeks ago

“Excellent genuine products safely packaged”

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Posted 3 weeks ago

“Bedhead manipulator hair putty. Exactly what I wanted. Fast delivery,”

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Posted 3 weeks ago

“Product took a long time to arrive and very difficult to get a response from Justmylook.When they finally responded weeks later it was to offer 10% off future purchaces.No gurantee that any future purchase would arrive on time.Very curt response and they have now stopped responding at all.”

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Posted 3 weeks ago

Hello Barry, Thanks for your review. We've looked into this and can confirm the Tracked 48 delivery service selected at the checkout is an aim with Royal Mail however not a guarantee. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Website easy to use, prompt parcel delivery, parcel well packaged, overall good experience 😀”

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Posted 3 weeks ago

“My go to shop. I love buying from justmylook, for the price and quality products. Delivery is always on time.”

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Posted 3 weeks ago

“Yes I like the heated eyelash curler”

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Posted 3 weeks ago

“Excellent choice of products, good descriptions as well. Prices are very good. If you can't find what you want in a store, look on here”

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Posted 3 weeks ago

“Still haven't received either of my orders!”

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Posted 3 weeks ago

Hello Fiona, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 weeks ago

“Very happy and satisfied about this shop ...fast and great price and selection...thank you Justmylook”

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Posted 3 weeks ago

“I ordered head jog hair brushes and am very pleased they are great brushes and got them very fast. Thank you”

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Posted 3 weeks ago

“I ordered items on the 13/1/25. Up until today, it is not delivered. I have asked for a refund to buy from another vender. Justmulook has continued to ignore my request. Could you please refund my money.”

Helpful Report

Posted 3 weeks ago

Hello Julia, Thanks for your review. We've looked into this, we can confirm that you left an incorrect delivery address at checkout. It is the customer's responsibility to leave correct delivery details at checkout. We will contact Royal Mail and try to retrieve your parcel. If we are successful, we will be in touch to either reship/refund the goods. Justmylook x

Posted 3 weeks ago

“good price and service, used Justmylook before and I would recommend.”

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Posted 3 weeks ago

“Excellent service.”

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Posted 3 weeks ago

“GREAT SERVICE. VERY FAST WITH DELIVERY.”

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Posted 3 weeks ago

“Brilliant excellent price Excellent product Great choice of products”

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Posted 4 weeks ago

“Perfect❤️ Just how I want to experience an online shopping trip xxx”

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Posted 4 weeks ago

“Always good service & quality”

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Posted 4 weeks ago

“One item missing from my order which I reported straight away. Issue still not resolved despite chasing.”

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Posted 4 weeks ago

Hello, Thanks for your review. We are very sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

Justmylook is rated 4.6 based on 92,751 reviews