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Justmylook Reviews

4.6 Rating 90,525 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 90,525 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Nail varnish is just what I wanted and much cheaper than anywhere else . Just had to wait far too long for my purchase to arrive. Will I order again because of the wait probably not
Helpful Report
Posted 1 year ago
Quick delivery and package well wrapped. Item is a gift so cannot comment on that except to say that the box is too large for contents, should be reduced in size by manufacturer.
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Posted 1 year ago
Great prices, unfortunately you guys never send samples.
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Posted 1 year ago
The items were as advertised. And was delivered promptly.
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Posted 1 year ago
Well packed and quick delivery.
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Posted 1 year ago
Great Service
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Posted 1 year ago
good product availability - competitively priced - overall trasparant cost.
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Posted 1 year ago
Made quite a few purchases and mostly been happy with them . Up until my last order I recently ordered and received I have always had free delivery no matter how much the total cost was even though I have noticed it does state free delivery over a certain amount , however I have always been delighted that I have received free delivery even for the smallest of my orders . This last order is the first time I have been charged a delivery fee . This is a major turning point for me as free delivery is what keeps me ordering time and time again . I only work part time so have to stick to a budget and shipping fees all add up . I will probably still order from here but a lot less than I did now . I am very loyal to online sites that give me free delivery .
Helpful Report
Posted 1 year ago
Love woodwick candles and they are a great price here
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Posted 1 year ago
Package arrived quickly but quite a lot of unnecessary packaging (I understand they want to keep the product safe but it is still very detrimental to the environment).Overall happy with the product though
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Posted 1 year ago
Happy with my Tigi shampoo and conditioner. Delivery excellent. Pumps for the bottles didn’t fit. Customer service agreed to refund. It was hard going but got there in the end.
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Posted 1 year ago
Yes I'm very happy with the products,makes my hair really soft and shiny,
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Posted 1 year ago
I accidentally added the wrong delivery address. It wasn't possible for me to change it even when I tried immediately after placing my order. Fortunately I was able to collect it from the delivery depot. It is one of my favourite aftershaves, Issey Miyake and I would have no hesitation in ordering again from Justmylook. I will be more careful to include the right address next time.
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Posted 1 year ago
Received with top loose and some contents missing. But happy with smell.
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Posted 1 year ago
Love the products, but the pump for the conditioner was too small for the neck of the bottle.
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Posted 1 year ago
Products arrived a little more than 48 hours as advertised on website. Haven't actually used all the products yet.
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Posted 1 year ago
I made an order online, my order arrived (maybe within a week) I opened it and realised the order was totally wrong! they sent items I didn't order. I contacted customer services as soon as I opened it (a Saturday) they replied on a Tuesday to apologise for the mix up and sent me a royal mail link for free postage. I followed all the instructions and put a note inside, royal mail collected the package. And today I got my correct items delivered (just over 2 weeks for the other parcel getting collected/delivered and my parcel sorting) as much as there was a big mix up, Cory at customer services was really helpful and now am very happy I have my items 😊 thank you again for helping me and I rated 4 due to the original mix up, photo is of my items I originally ordered which arrived today
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Posted 1 year ago
All was good from start to finish great choices and quick delivery
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Posted 1 year ago
Great product and very good service. Will shop with this company again.
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Posted 1 year ago
Very efficient quick service
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Posted 1 year ago
Justmylook is rated 4.6 based on 90,525 reviews