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Justmylook Reviews

4.6 Rating 92,711 Reviews
91 %
of reviewers recommend Justmylook
4.6
Based on 92,711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Great price fast delivery would definitely recommend
Helpful Report
Posted 1 week ago
Excellent service only 4 days to come and can be tracked
Helpful Report
Posted 1 week ago
“Orders placed before 6:00 pm are dispatched the same day Mon-Fri“ is incorrect, because you didn’t ship until the next day, which then meant the parcel arrived too late to the delivery office and wasn’t delivered to me until 3 days after I expected. The parcel arrived missing items, which I have been chasing your customer service team to send for a week and I still don’t have my items!!!!!!! POOR SERVICE
Helpful Report
Posted 1 week ago
Hello Jessica, Thanks for your review. We apologise for any delays. We can see our customer care team has reached out to assist with your query. Apologies for any inconvenience caused. Justmylook x
Posted 1 week ago
No delivery comes very quick tell everyone 😀
Helpful Report
Posted 1 week ago
Can't fault even if I wanted to. Super fast delivery and excellent communication throughout. I was a bit apprehensive at first as have never ordered from them before but was very pleasently surprised by the fantastic service so will defo be a returning customer. Hopping quietly for an app in the future
Helpful Report
Posted 1 week ago
Bought a hair dryer for my moms birthday, the experience of buying to was amazing and the price although the delivery took over a week. I would use Justmylook for future purchases.
Helpful Report
Posted 1 week ago
Incompetent at its finest Items ordered 15 days ago Wrong address added to package
Helpful Report
Posted 1 week ago
Hello, Thanks for your review. We are terribly sorry to hear that. We can confirm we shipped the goods to the delivery address provided at checkout. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x
Posted 1 week ago
Excellent delivery time
Helpful Report
Posted 1 week ago
I have placed several orders with this company over the last two years and been very satisfied. However my latest order was missing an item. I contacted customer services immediately, highlighting the issue. It is now ten days since I first brought the matter to their attention and despite several emails to them and sending a photo of the packaging I am still waiting for a reponse. Their website states they will swiftly resolve any issues but clearly this is a misleading statement. If they value their customer base then they really need to improve the after sales service.
Helpful Report
Posted 1 week ago
Hello, Thanks for your review. We are very sorry to hear that. We've looked into this and can see our customer care team has reached out and re issued the missing item. Apologies for any inconvenience caused. Justmylook x
Posted 1 week ago
Great perfumes,great prices,super fast delivery👌🏻will bay again soon 👍🏻🙂
Helpful Report
Posted 1 week ago
Bought for granddaughters birthday, arrived promptly and just what she asked for. She loved it
Helpful Report
Posted 1 week ago
Great, fast service and an amazing price for the products I ordered. Certainly will use Justmy look again.
Helpful Report
Posted 1 week ago
Justmylook,Very happy with my purchase Great Product for my nails,fast dispatching
Helpful Report
Posted 1 week ago
A fantastic service. I placed an order one day and received the produce two days later. Great products at great prices.
Helpful Report
Posted 1 week ago
A very easy company to work with, the hair products arrived on time and were a very good price. Excellent service all round.
Helpful Report
Posted 1 week ago
I as very satisfied about my order and its process. Thank you
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Posted 1 week ago
Perfect as always!
Helpful Report
Posted 1 week ago
a Always reliable. Competitive prices. Highly recommend.
Helpful Report
Posted 1 week ago
I have till now did not get my parcel and showing as delivered
Helpful Report
Posted 1 week ago
Hello, Thank you for your review. We've looked into this, we can confirm that you left an incomplete delivery address at checkout. It is the customer's responsibility to leave correct delivery details at checkout. We will contact Royal Mail and try to retrieve your parcel. If we are successful, we will be in touch to either reship/refund the goods. Justmylook x
Posted 1 week ago
Excellent service products at the right price
Helpful Report
Posted 1 week ago
Justmylook is rated 4.6 based on 92,711 reviews