Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.62

4.6 Rating 90,527 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 90,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 30th September 2024

1970

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect product”

Helpful Report

Posted 1 week ago

“Ref JML30619606 I placed order 5/8/24 never received it or a refund You advised me Amazon lost it not my fault you offered me a refund never got it .. disgusting I want a refund”

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Posted 2 weeks ago

Hello Tracey, Thanks for your review. We're terribly sorry to hear that. We've asked our customer care team to reach out and resolve this for you as soon as possible. Apologies for any inconvenience caused. Justmylook x

Posted 2 weeks ago

“My go to place for all beauty products”

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Posted 1 month ago

“Product came in good time and was well packed at a great price! Very happy overall!!”

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Posted 1 month ago

“Ordered some tanning cream, showed in stock, when I chased the delivery details I was sent, nothing, messaged for update only to be told the order was cancelled and would be refunded as it was out of stock!! They should not have allowed the order to go through. Checked site again and still showing in stock for next day delivery”

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Posted 1 month ago

Hello Anney, Thanks for your review. We're very sorry to hear that. Unfortunately we can confirm due to stock issues your order was cancelled and refunded. Apologies for any inconvenience caused. Justmylook x

Posted 3 weeks ago

“Good Service quick delivery happy customer”

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Posted 1 month ago

“I love this website, there is such a good range of products which are usually significantly cheaper than any other website. My only gripe is that I recently ordered a lash serum and it arrived dried up, I’ve tried to contact JustMyLook to resolve this issue but have had no luck.”

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Posted 1 month ago

“I buy the Korean products for my daughter. I also buy other products for birthdays and Christmas. The prices compared to the high street are fantastic. Love, love, love Justmylook.”

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Posted 1 month ago

“Great product equally as good as my Cloud nine even better with it being half the price! Easy to order on line quick delivery & packaged really well . Thank you Just my look 👍”

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Posted 1 month ago

“Worst service ever, cancelled my order without notifying me or submitting a refund had to chase it, still not resolved”

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Posted 1 month ago

Hello Natasha, Thanks for your review. We can confirm the order ID provided is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 1 month ago

“Item arrived on time and well packaged”

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Posted 1 month ago

“A great selection of cosmetics. My order arrived quickly and I am very pleased.”

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Posted 1 month ago

“Absolutely the way it's shown and the perfume smells so good and lasts long too. It came on time too. So happy with the product”

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Posted 1 month ago

“Unfortunately I never received my order 😔”

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Posted 1 month ago

Hello, Thanks for your review. We're very sorry to hear that. We've looked into this, we can confirm that you left an incomplete delivery address at checkout therefore the parcel is due to be returned back to us. It is the customer's responsibility to leave correct delivery details at checkout. We will be in touch to either reship/refund the goods. Justmylook x

Posted 1 month ago

“came with cute extra hair products and shipping was on time will definitely be ordering again!!💕”

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Posted 1 month ago

“Order arrived promptly well packaged and in good order. Excellent service.”

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Posted 1 month ago

“Excellent Product and Excellent Service thank you”

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Posted 1 month ago

“They can have some great offers!”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“Best hair stuff I've tried recommended to me by my hairdresser because my hair had been colored I felt the blond purple shampoo was drying my hair out . A blonde hot shot by Jerome Russell it's gotba toner in it dream coat and heat protection... thank me later girls😊”

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Posted 1 month ago

Justmylook is rated 4.6 based on 90,527 reviews