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Just Geek Reviews

4.8 Rating 4,518 Reviews
B-
Happiness Grade
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About Just Geek:

Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!

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B-

Refund - Average

66.67%
Industry Average
Great choice of items, great customer service. I bought a Christmas Jumper, it was really cool but I totally misjudged the size. Return and refund was super easy. No issues. Went and got myself another Jumper in a larger size. Really good quality and cool design. Very happy
posted 10 months ago - E KNOWLES
Really good quality and exactly what I was after for my son but, unfortunately, it was too big for him so had to return it. So I have given it 5 stars overall as it's not their fault that it didn't fit and the return process is super easy and fast. Had my refund within a couple of days.
posted 2 years ago - A
Very quick delivery and great price. Love the bag, it's great. The only problem was after a week of using it, some stitching had come undone. Contacted to ask for a replacement but they were out of stock so asked me to send it back for a refund. I love the bag too much to send it back so I repaired it myself.
posted 3 years ago - A
Initially, I made an error! My damn humanics fluffed the order, buying the wrong size christmas jumper! Luckily JustGeek are mightily forgiving, and once I returned the incongruent garment, they bestowed me swiftly with a refund.
posted 3 years ago - J Lovett
Should you need a refund because you are not as slim as you thought you were? They handle that professionally too.
posted 3 years ago - M Holt
Everything is simple to order and the layout of the website is great, refund are easy there’s no complications
posted 3 years ago - S Williams
The items I ordered arrived damaged but they gave me a full refund. I would shop there again but I would choose a less fragile item.
posted 3 years ago - A
Fairly good, my product was not quite as advertised. However, they were good at getting back to me and gave me a partial refund.
posted 3 years ago - A
5 stars because they offer 5 star customer service. No hassle, no "let's get in to a debate". I recently bought something for £14.99, and it wasn't working, so I emailed their customer service team and was immediately offered a refund. That's how a great company work, it means I will continue to buy from them and they'll end up selling more than just one £14.99 item.
posted 3 years ago - G WALE
Great to buy from very easy. Fast delivery which was great especially this time of the year. Even returned one item and swiftly received my refund. 5 stars from me!
posted 3 years ago - S Lee