Just Geek Reviews

Name: Just Geek
Address: Unit A, Rolling Mill Road Viking Industrial Estate, Jarrow
Rating: 4.82

4.8 Rating 4,518 Reviews

97 %

of reviewers recommend Just Geek

4.8

Based on 4,518 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Just Geek:

Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!

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Just Geek 5 star review on 4th December 2024

Just Geek 5 star review on 3rd December 2024

D Jack

T West

N Sydenham

875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the item I purchased.”

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Posted 2 months ago

“Glow in the dark is nice! I love destiny :)”

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Posted 3 months ago

“can’t review. literally have not received the plushes. i trust it will resolve in the end but damn is it taking a while”

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Posted 3 months ago

“Great products, speedy delivery, great customer service”

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Posted 3 months ago

“Great choice ..... Will definitely order more for mu son from Just Geek!”

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Posted 3 months ago

“I sent an email detailing my experience. I’m very upset that my collectible item arrived in a badly damaged box. I will not order again nor will I recommend to others. While I understand my order underwent international shipping, I paid half what I paid for my item for shipping… I have also personally packed and shipped items internationally before so I know it’s not unreasonable to expect something sold as a collectible to be packaged with better care. My item’s value has dropped significantly due to the condition of the box and I don’t appreciate paying full price for damaged goods. It’s equally disappointing that I received no acknowledgement of my original email explaining my disappointment —I only received review solicitations. Overall, this speaks to a very poor and disconnected customer experience. Edited to add: evidence of the email you didn’t receive. You may want to review your communication processes if your recommended contact method doesn’t actually get anywhere.”

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Posted 3 months ago

Hi Amelia! I am so sorry you received a damaged item. We have not received any emails from you regarding this so have not had an opportunity to resolve the issue. Please can you drop us an email on help@justgeek.com and we can look into this for you

Posted 3 months ago

“I am very happy with my Just Geek purchase. The items were very well packaged and arrived quickly after getting the confirmation they had shipped. I am definitely going to order with them in the future.”

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Posted 3 months ago

“まだ届いていないのにレビューを求めないでください”

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Posted 3 months ago

“Arrived early and just what I wanted!”

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Posted 3 months ago

“Excellent customer service. The product arrived very quickly to my country. The quality of the products is great.”

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Posted 3 months ago

“This site has a good selection and the prices are reasonable. The shipping info and updates were helpful and I recommend the site overall.”

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Posted 3 months ago

“Good product however I do not recall being asked to subscribe to newsletters and geting spammed emails. I unsubbed to newsletters and it was easy but the amount of spam after purchase was too much.”

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Posted 3 months ago

“Very fast shipping, no customs cost, everything in perfect condition.”

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Posted 3 months ago

“I couldn't believe how quickly my order arrived! I love that they do discounted items when there is damage to a box, I think it would be good to get photos of the damage before purchasing but it's not overly essential if you know you will won't display the item in it anyway. My order was a Tubbz duck and I display them in the wee bath tubs out of the box so I was happy to get the newest one to the collection a bit cheaper.”

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Posted 3 months ago

“Fast shipping at a reasonable price, even "across the pond" 😁 Able to find all the collectibles I was hunting in one place!”

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Posted 3 months ago

“Parcel arrived very quickly. Exactly what I wanted, can't wait to see my son's face when he opens them at Christmas”

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Posted 3 months ago

“All in all a smooth experience! Their website was simple to navigate even from a phone. They were also good at notifying me when my order was placed, packed, sent, and marked as received. They sent the package incredibly fast too, I don’t even think 2 hours passed from me placing the order to them sending a mail about the package being handed over to the postal service. The product itself is also high quality, but I’m pretty sure just geek aren’t the ones directly making the product? If they are, then yay, high quality stuff!”

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Posted 3 months ago

“I live in Belgium. You're just the best, greaaaaaaat job Peace and take care”

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Posted 3 months ago

“The problem is the ridiculous shipping. I only placed this order because it was a gift.”

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Posted 3 months ago

“Good shopping experience. Has the collectibles I’m looking for”

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Posted 3 months ago

Just Geek is rated 4.8 based on 4,518 reviews