Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 153 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
Sign up to our newsletter for 15% off

Visit Website

Write Your review

Tell us how Jump shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really pleased with the online service. It was very easy to order online and we were alerted that our shoes were ready to pick up very quickly. They were ready to pick up as soon as I visited the store and were beautifully gift wrapped and packaged. Great service, many thanks x”

Helpful Report

Posted 2 years ago

“Brilliant customer service and great price. Thank you!”

Helpful Report

Posted 2 years ago

“Absolutely amazing customer service always pleasant and friendly. wouldn’t go anywhere else x”

Helpful Report

Posted 2 years ago

“Excellent service! Speedy delivery and beautifully packaged parcel, love the little personalised note! Would highly recommend to anyone and I think I have now found my go to place for children's shoes. Thank you Jump Shoes”

Helpful Report

Posted 2 years ago

“Great communication and help for a pair of shoes to fit my daughter’s very narrow feet. Prompt delivery with eco packaging. Will use company again.”

Helpful Report

Posted 2 years ago

“Super beautifully made shoes and thankfully fit perfectly ! Quick delivery -Nicely packaged too”

Helpful Report

Posted 2 years ago

“Great sandals :) delivered on time”

Helpful Report

Posted 2 years ago

“Fantastic service as ever from the team at Jump! I ordered online but they were still happy to fit these shoes on my daughter to ensure the best fit. Couldn't recommend this shop more!”

Helpful Report

Posted 2 years ago

“Ordered (adult) sea salt sandals in tan for summer - perfect! Quick delivery to store, staff super helpful and made the experience a delight!”

Helpful Report

Posted 2 years ago

“Brilliant staff and service. I”

Helpful Report

Posted 2 years ago

“We love Jump shoes! My son has very slim feet which don't always suit the high street brands, and the staff are so helpful and knowledgeable in helping us find the right style for his feet. They are also great with the kids during the fittings.”

Helpful Report

Posted 2 years ago

“Love this shop! I live too far away to pop by in person, but website is easy to order through and great communication to keep me updated on my delivery. Everything was beautifully packaged and you can tell care was taken to make online shopping as much as an experience as in store would be with lots of personal touches.”

Helpful Report

Posted 2 years ago

“Lovely staff and care taken to package beautifully. I picked up the parcel from the store as I was local. Thank you”

Helpful Report

Posted 2 years ago

Jump shoes is rated 5.0 based on 153 reviews