Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 153 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
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Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service as always and fantastic shoes for the kids, and adults too now. Loving the new range of clothes accessories for the boys now. Wouldn’t go anywhere else.”

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Posted 2 years ago

“Really impressed with shoes and how they were packages 5*”

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Posted 2 years ago

“Fantastic service. Item received very quickly and packaged perfectly.”

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Posted 2 years ago

“Lovely range of shoes but a hassle to return items that didn't fit. The staff were very helpful in sending the correct shoe size out (European/British shoe conversion problem!)”

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Posted 2 years ago

“Loved it! Easy to order and quickly delivered! Thank you jump!”

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Posted 2 years ago

“Really happy with the service we received from Jump Shoes. Firstly the shoes I wanted to buy were cheaper than other sellers, but the speed of delivery and the way the shoes were packaged was perfect! I hate plastic packaging so a well wrapped parcel with a hand written note was great. I’ll definitely use them again for the next size up!”

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Posted 2 years ago

“Great comms and service for exchanging trainers.”

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Posted 2 years ago

“Finally a shoe store with a nice selection of kid's shoes! My daughter starts reception in September and I was after a decent pair of black leather Mary Janes, that are soft but durable. That's exactly what I found once I got onto the jump website. I went for the Petasil Clara T-Bar School Shoes and my daughter loves them! Will definitely be purchasing again.”

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Posted 2 years ago

“Great shop; helpful, friendly staff - stress free! Ordered shoes online, all very straightforward”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Excellent, efficient service with a competitive price tag. Nicely packaged and friendly staff.”

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Posted 2 years ago

“Order school shoes for a collection. Service was excellent, we had fitting checked on collection and advised to go up a size. Staff were knowledgeable and made my toddler feel very at ease. She really enjoyed her experience and is so proud of her new shoes.”

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Posted 2 years ago

“Order arrived quickly, beautifully packaged and the trainers were great quality and perfect fit for my little boy. Thank you”

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Posted 2 years ago

“Really fast processing and delivery”

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Posted 2 years ago

“Fantastic - I wouldn't get my children's shoes anywhere else! Excellent range, wonderful service and fantastic sale prices.”

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Posted 2 years ago

“Fabulous service, great shoes, awesome shop! We’d tried a few pairs of shoes and fitters and none were right for our boys. We went back to Jump after not visiting for a while and within 10 minutes had two lovely, well fitting pairs of shoes. Thanks!”

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Posted 2 years ago

“Lovely, good quality, good service”

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Posted 2 years ago

“Lovely selection of shoes. Purchased some online, lovely packaging. Unfortunately the wrong size but returned with no problems. Helpful in store with my children.”

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Posted 2 years ago

“Very good quality and comfortable sandals , thank you”

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Posted 2 years ago

“We travel from London to visit my parents in Newcastle and always make sure to stop by Jump for shoes for our toddler. The staff are always so helpful and knowledgable. They take so much care to check that our son’s shoes fit properly and are so friendly and warm. Wonderful selection of shoes. Thank you!”

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Posted 2 years ago

Jump shoes is rated 5.0 based on 153 reviews