Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.83

4.8 Rating 8,230 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“I really like the Jules B online store. Excellent assortment. Very convenient informative site Fast registration and sending of the order. Many thanks!”

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Posted 3 years ago

“Well please with the quickness of the delivery. I have been searching for the right size and spent too much time tracking the right size and colour. So a big thank you for to Jules B in providing me with a great Christmas present that has come in good time”

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Posted 3 years ago

“F”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Always respond to any queries and are helpful the majority of the time. Always get the goods quickly and always keep you updated which is great. Like to deal with them for their honesty and reliability. They also have a great range online which is brilliant if you can't get to their stores.”

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Posted 3 years ago

“Easy to order and quick delivery”

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Posted 3 years ago

“Thank you so much for the wonderful gift wrapping!”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“very easy to use website and the item arrived quickly - very well packaged too, nice box (ideal for wrapping as a Christmas present). would use again”

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Posted 3 years ago

“The coat was delivered the next day and I received my refund fairly quickly.”

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Posted 3 years ago

“Worst company I’ve ever dealt with in my life, customer service is dreadful. Next day delivery is a scam. Stay away !!!!!”

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Posted 3 years ago

“Ordered. Delivered. Well packaged. Incredibly prompt. So nice & neat… I’m just going to stick a bow on the box Great service Thank you.”

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Posted 3 years ago

“Excellent service and extremely fast delivery”

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Posted 3 years ago

“Second time I've bought from Jules B online. The website is easy to navigate, the product range is great and competitively priced. My goods were packed and presented well and arrived in super quick time. I will definitely shop with Jules B again. Hopefully at some stage I'll drop into store also. Thanks! 10/10.”

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Posted 3 years ago

“Yet again all the products are first class excellent choice , service is brilliant immediate delivery , fantastic prices bought in a sale this time brilliant discounts, definitely the go to place for me for my clothing .”

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Posted 3 years ago

“Very good choice, but tends not to provide large sizes even if available from manufacturer”

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Posted 3 years ago

“Great service and product. Highly recommend.”

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Posted 3 years ago

“Unbelievable! I was refund with no other information and for less money… Still await explanation. Best regards Américo Luis Ribas”

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Posted 3 years ago

Good Morning Americo, I have looked at your order and can see that you placed an order going to Portugal, through our UK website, this means that your duties and taxes are not included in your final price. If you reject the parcel due to the customs/duties charges - we normally recover this cost by removing it from your refund. I can see by your order that this hasn't actually happened and you have only had your delivery postage removed. So in summary, we have only removed £9.99 for the cost of your delivery, not the larger sum of "returned to sender" fees that we were entitled to remove. I have also checked with our Customer Care team and can not find any emails or attempts of contact from you, we would have been happy to explain this to you if you had contacted our team. I hope this clears it up for you but if you have any further questions, please don't hesitate in contacting us at customercare@julesb.co.uk. Kind Regards, Bernie

Posted 3 years ago

“Item arrived very quickly and beautifully packed. Clear instructions if I had wished to return.”

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Posted 3 years ago

“The service from Jules B was excellent. I received email confirmation immediately after placing my order, along with a copy of the invoice and the gilet arrived in a few days of ordering.”

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Posted 3 years ago

Jules B is rated 4.8 based on 8,230 reviews