Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.83

4.8 Rating 8,273 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was sent the wrong trousers which were damaged,I returned the trousers requesting my original order be sent.I then got an email saying a refund had been made,this was sent with no explanation of why my order wasn’t forthcoming or any apology.”

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Posted 4 years ago

“AFTER 12 DAYS I AM STILL WAITING FOR THE OVERCOAT. I DONT HAVE ANY NEWS”

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Posted 4 years ago

“They sent the wrong size”

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Posted 4 years ago

“I did not get any tracking information and still waiting for my parcel. Thank you.”

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Posted 4 years ago

“Poor service. Ordered three shirts online, received confirmation of the order and they took the full payment for the three shirts. I was then notified that two of the shirts were not available. Online site was obviously not updated. Annoying for customers. Upside, I am very happy with the one shirt I received.”

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Posted 4 years ago

“I ordered diffuser gift box for my best friend. Special ordered from Jules B because I needed next day and I trusted them. Because reviews was very good. I reserved next day completely fine. But.. Bamboo reeds was missing!!! unbelievable you paying for next day delivery but half order coming. I had to buy something different. P. S. I reserved bamboo reeds on Tuesday. After 3 days.”

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Posted 4 years ago

“Shoes excellent customer service terrible”

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Posted 4 years ago

“I never received my order and I have had misleading / in correct info from customer services e mail response . Neither have I received a refund as e mail and account section states ..... I work in customer service and I know how important these surveys are . I don’t like to give a bad review but all I can say is I am very disappointed with my first experience of using you .”

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Posted 4 years ago

“I have not received the coat yet”

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Posted 4 years ago

“Damaged goods and bad customer service”

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Posted 4 years ago

“First order refunded no explanation so ordered again on next day delivery, not received, called customer services & not been despatched. Poor service, poor communication”

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Posted 4 years ago

“I haven't reviewed my order...”

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Posted 4 years ago

“Had to return the dress, this is a very short dress and not like the description a midi dress.”

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Posted 4 years ago

“Fast delivery easy returns good choice”

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Posted 4 years ago

“They did not make me happy!”

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Posted 4 years ago

“THEY DIDN'T”

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Posted 4 years ago

“didn’t recieve product”

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Posted 4 years ago

“Ordered these boots on the 10th December and they still have not arrived and I’ve received no response to my emails”

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Posted 5 years ago

“Communication is very slow. 4 days to answer an email. I chanced size but I‘m still waiting for someone that explain me how to proceed. No good”

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Posted 5 years ago

“i still havent recieved the dress”

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Posted 5 years ago

Jules B is rated 4.8 based on 8,273 reviews