Jukes Insurance Brokers Reviews

Name: Jukes Insurance Brokers
Rating: 4.92

4.9 Rating 2,828 Reviews

99 %

of reviewers recommend Jukes Insurance Brokers

4.9

Based on 2,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street, Bromsgrove, Worcestershire
B61 8LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team is always helpful and very proficient thank you.”

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Posted 11 months ago

“Again very helpful staff, all very good at their job, and a very reliable team Thanks”

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Posted 11 months ago

“Always a good price and always friendly, personal service. And the added bonus of timely reminders when renewal dates are approaching.”

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Posted 11 months ago

“Quick service from knowledgeable people.”

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Posted 11 months ago

“We have dealt with Jukes for decades with a multitude of policies across the family. Excellent service always and it's with a human”

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Posted 11 months ago

“SIMPLY THE BEST !!!!!”

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Posted 11 months ago

“Always there for us.”

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Posted 11 months ago

“I have been with Jukes Insurance for a number of years. They are always provided excellent customer service and I would highly recommend them.”

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Posted 11 months ago

“Very pleased to have joined Jukes insurance good value”

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Posted 11 months ago

“all my insurance is with jukes and has been for decades .great service and very helpfull thanks to arran and staff.”

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Posted 11 months ago

“Always efficient and helpful. Good advice.”

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Posted 11 months ago

“Found excellent service and price , so transferred from LV .Better price and service.”

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Posted 11 months ago

“There is always a knowledgeable person at the end of the phone who sorts out your problem in a professional and friendly way taking the stress from difficult situations Always recommend Jukes to friends & family”

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Posted 11 months ago

“So lovely to deal with a person rather than an automated online service. Staff are always so helpful. Highly recommend!”

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Posted 11 months ago

“Absolutely brilliant, insurance purchase, claim or advice is effortless with Jukes, just how it should be, Jukes work with the companies to obtain the highest quality policies at competitive prices and happy people on the end of the phone 👍😊😊😊”

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Posted 11 months ago

“I’ve used Jukes for probably 20 years always be a good price but this year was different almost a 30% increase will be looking around next year for sure”

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Posted 11 months ago

Thank you for taking the time to share your thoughts about your home insurance with us. We truly value your 20 years of loyalty and understand your concern regarding the recent increase in premiums. We want to assure you that your satisfaction is of the utmost importance to us. The current state of the insurance market has indeed been challenging, with average premiums seeing a significant surge of 25.7% in the past 12 months, according to Consumer Intelligence. This surge is driven by various factors such as increased claims, rising costs of materials & labour and the impact of inflation. We recognise that your increase was higher than this average. As brokers, we share your frustration with these market challenges and want to emphasise our commitment to providing you with the best service and cover possible. We are actively working to navigate these unprecedented times, shopping around on your behalf and negotiating deals to keep prices as competitive as possible without compromising on the quality of cover. We appreciate these increases hit even harder at this time of year. If you have any concerns or questions about your policy, please don't hesitate to reach out to us at 01527 874092. We are here to assist you and appreciate the opportunity to continue serving you. Thank you again for your loyalty, we hope rates will settle for you next year and that you will want to stay. Kind regards James Godsall Managing Director

Posted 11 months ago

“Always friendly and knowledgeable”

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Posted 11 months ago

“Very expensive even though I had been with them for over 13 years”

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Posted 11 months ago

We appreciate your loyalty as a customer for over 13 years and your feedback regarding the recent increase in your car insurance premium. Your satisfaction is paramount to us, and we want to address your concerns in the context of the current challenges facing the entire insurance market, specifically car insurance. We understand your disappointment in the 8.2% increase in total cost this year, which is not in line with usual experience with us. Recent data from Consumer Intelligence indicates an average car insurance increase of 61% in the year to August 2023 which hopefully places some context on the difficult market we are operating in currently, which is not like anything we have previously experienced. As your insurance broker, we understand the importance of keeping premiums competitive. Despite the industry challenges, we are committed to negotiating favourable deals and maintaining the balance between cost and cover. Your recent renewal, which is well below the industry average increase, demonstrates our commitment to providing you with the best possible value. We understand that any increase can be difficult, especially at this time of year. If you have any questions or concerns about your policy, please contact us at 01527 874092. We are here to support you and appreciate the opportunity to continue serving you for many more years. Thank you for your continued trust in Jukes Insurance Brokers. We hope rates will settle for you next year. Kind regards James Godsall Managing Director

Posted 11 months ago

“James and the team have brilliant knowledge of all things insurance, as well as offering a really personal service. Would recommend to anyone looking to take out a policy or who has an upcoming renewal. Their advice is second to none!”

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Posted 11 months ago

“Jukes have been around for years give good personal service and come up with some good deals , dealt with them for years”

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Posted 11 months ago

Jukes Insurance Brokers is rated 4.9 based on 2,828 reviews