Jukes Insurance Brokers Reviews

Name: Jukes Insurance Brokers
Rating: 4.92

4.9 Rating 2,848 Reviews

99 %

of reviewers recommend Jukes Insurance Brokers

4.9

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street, Bromsgrove, Worcestershire
B61 8LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have insured with you for some years now, and always found your service very clear, easy to follow and efficient. I am very satisifed and have no reason to chane insurers.”

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Posted 4 months ago

“Excellent service. Staff very friendly and helpful. Very efficient and quick answering our queries. It is also very helpful being able to talk easy over the telephone straight away and also being able to correspond easily by e-mail. We would highly recommend and will certainly be looking to do more business in the future. Thank you.”

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Posted 4 months ago

“Great service and personalised service”

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Posted 4 months ago

“Friendly to deal with, honest and open , will get the best deal if it’s out there.”

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Posted 4 months ago

“For pubs/restaurants you get a 'package', which in our case includes things we either don't want or couldn't claim for even if we did. However, these aren't things you can have taken off the policy, you have to have them, and pay for them, whether you like it or not. The only 'flexibility' offered is the ability to lower some of the sums assured, not that there's much point as doing so has no effect on the premium.”

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Posted 4 months ago

Thank you for taking the time to provide your feedback. We understand your concerns regarding the cover included in your package policy for pubs and restaurants. Package policies are designed to offer comprehensive cover for a wide range of trades. While this means some businesses may receive cover they may not require, generally, it provides cover tailored to meet the requirements of a specific trade. Furthermore, as a broker, we have the ability to tailor cover, but if a package policy is available it will generally offer better cover at a better price. We always compare against multiple insurers and offer the best possible option available for your business. As for sums insured, there is flexibility to adjust these in line with your needs, which will have a bearing on the premium. On the other hand, reducing cover too much may result in you being underinsured, which could expose you to far greater risks. If you wish to discuss the matter further, please do not hesitate to contact us on 01527 874092. We're here to assist you and address any issues you may have. Kind regards Arran Williams Director

Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Dissapointed we got our renewal the day before policey required to be renewed and also confirming direct debit set up. Gve us very little time to consider options.”

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Posted 4 months ago

Thank you for your feedback and for bringing this to our attention. We understand the importance of having time to review and consider your options before renewing. We would like to clarify that we emailed your renewal documentation on 9th May 2024, ahead of your renewal date on 1st June 2024. Additionally, we called the day before your renewal to see how you wanted to proceed. Your record indicates 'email' as your preferred contact method. If you prefer to receive documents via post, please let us know and we will update your preference accordingly. We appreciate you placing your home insurance with us since 2014 and for renewing this year - as a small business we truly appreciate your loyalty. Service is something we pride ourselves on, so we are very sorry that you feel let down on this occasion. If there is anything further we can do, or if you have any additional concerns, please do not hesitate to contact us on 01527 874092. Kind regards Arran Williams Director

Posted 4 months ago

“I was, for many years, the client of John Griffiths insurance for whom Carol Guilder worked. When john retired my buisness was transfered as was Carol. She has remained essential to the smooth running of my life and has been exemplary in dealing with my insurance neds. I would find it difficult to live without her professional help in all my insurance matters.”

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Posted 4 months ago

“always like the personal attention thanks”

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Posted 5 months ago

“Friendly, helpful, knowledgeable in their field and professional.”

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Posted 5 months ago

“Extremely friendly, helpful and very knowledgeable.”

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Posted 5 months ago

“Great personal service always carried out professionally.”

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Posted 5 months ago

“Brilliant local company doing a first class job. Friendly and helpful the best insurance people I have dealt with.”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“EVERYTHING OK AS USUAL”

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Posted 5 months ago

“Efficient and helpful. Need to improve the softly spoke voice ..... it's needs to be louder for o Efficient & pleasant.Difficult to hear the softly spoken female voice when you phone them.”

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Posted 5 months ago

“Incredible individual service and very sound knowledgeable advice. Very much appreciated”

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Posted 5 months ago

“Always ready to help local and friendly”

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Posted 5 months ago

“Allways very good.”

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Posted 5 months ago

“As usual excellent service”

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Posted 5 months ago

Jukes Insurance Brokers is rated 4.9 based on 2,848 reviews