Juicy Bike Ltd Reviews

Name: Juicy Bike Ltd
Address: UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield, Chesterfield
Rating: 4.78

4.8 Rating 280 Reviews

96 %

of reviewers recommend Juicy Bike Ltd

Company Reviews

Metrics

Info

4.8

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

Visit Website

Phone:

01335388035

Email:

accounts@juicybike.com

Location:

UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield
Chesterfield
S419QB

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Juicy Bike Ltd 5 star review on 7th July 2020

V L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value but most important was the comfortable ride and easy operation of the 3 modes”

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“Fantastic bikes. So stylish and the best around for the price.”

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“Excellent customer service cannot fault their commitment to ensuring the customer is happy. Thank you.”

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“Friend recommended Juicy Bikes so went to Buxton shop.E bikes available to trial at shop which helped decision which one to buy after initially scrutinising bikes on website. Folding compact ideal for daily short trips and now got Basil rear basket fitted (panniers to cumbersome for rear use) I use it shopping, going to Leisure Centre with my kit and fitting it into car. I have also ventured on 20mile day excursion which with sparing use of battery assist on hilly bits only was enjoyable and not too tiring. Padded saddle and handlebars comfortable when riding and as I am not a speed junky the maximum speed is sufficient for road and trail use.”

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“I looked at quite a few of this type of bike and overall decided on juicy. I purchased the Dutch style because of the low step through and I haven't been disappointed.”

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“started to look for a Ebike visiting a number of suppliers to my surprise at most I was unable to even test the product I was expected to spend what I considered a lot of money. I also found they appeared to be more interested in selling me the expensive model rather than what would be best for me. On visiting Juicy at New Mills I met Sarah who was so helpfull and in no way pushy. I was offered a test ride of any of the models in the shop and soon made my decision. The Bike was ready for collection when they said and have got to say as a 64 age man with a very poorly knee I find the bike fantastic. I have had 2 questions and within hours they are back to you with the answers. I feel like I have been treated very well and would have no problem with these lovely people.I purchased the Classic.”

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“Lovely 24 inch poco bike with a much needed throttle. but no suspension saddle or forks. Nice river colour. Front Light wasn't working at shop so it took quite a while to get that sorted. I eventually put my own sprung saddle on for a softer ride. I have now found my third power mode is not working. So when it goes in for a 6 month service I hope I can get that sorted.”

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Thanks for this update Corrine and we're pleased you like the bike. Please do not wait for 6 months - just call us or pop in and we'll be glad to get everything working properly.

“I have never had a bike that makes me smile like my juicy bike does. I have been out on it everyday (even in the rain). The after care service has been 1st class. I love my bike ????”

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“Excellent service, nothing was too much trouble.”

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“Excellent build quality and options to choose.”

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“You gave us good advice about how to best get familiar with how a juicy bike feels to ride before we committed to a purchase. You did not put any pressure on us to buy. We did not take your advice as we wanted to make the purchase on the day. We have not regretted the purchase in any way. The bike is great and does exactly what we wanted. We will likely be coming in for another one soon.”

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“Juicy bikes were very helpful and easy to deal with when I recently bought an electric bike from them. I ordered it online and they kept me fully informed of the progress of my order.They answered any questions I had both before and after it was delivered.”

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“Very important to be able to try out the bike before purchase, were able to try two different models. Bike working well”

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“Friendly and efficient. Very happy with the bikes. Just one gripe is that we were travelling some distance to try out the bikes but it wasn't made clear when we rang and arranged to call in, that the bikes had to be assembled and weren't available to be taken away. So we had to make another journey to collect them.”

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“They sold me a fab electric bike. Pre and after sales are exceptional”

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“They made ordering easy - it was delivered to my local ebike dealer. It looks gorgeous, and is lovely to ride.”

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“I cant give 5/5 review, as there was a bit of a mix up with deliveries, to be fair not all Juicy Bikes fault, Then, when it did arrive, no battery! So not the best start. However, that said, its an excellent product! Its Fun!!! And I am sure , although a tricky start, a long and "Juicy" future ahead.....”

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“Excellent quality Digital control easy to use Comfortable ride”

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“The only Dealer of Ebikes I visited who actually had what they were selling available to try. I had a question which via email was answered the same day.”

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“Juicy bikes certainly excel with there customer service. I got a Juicy Roller from them and when i had issues they were so very helpful to try to get things sorted. The Juicy Roller itself is a lovely bike and a pleasure to ride.”

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Juicy Bike Ltd is rated 4.8 based on 280 reviews