Juicy Bike Ltd Reviews

Name: Juicy Bike Ltd
Address: UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield, Chesterfield
Rating: 4.77

4.8 Rating 282 Reviews

96 %

of reviewers recommend Juicy Bike Ltd

Company Reviews

Metrics

Info

4.8

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

Visit Website

Phone:

01335388035

Email:

accounts@juicybike.com

Location:

UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield
Chesterfield
S419QB

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Juicy Bike Ltd 5 star review on 7th July 2020

V L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had my first service absolutely free. Have chosen to upgrade to the better computer and on my first ride I have to say I’m impressed. Following this service the bike rides beautifully. Thanks to the guys at New Mills. Buying this bike is one of the best decisions I have made. No regrets at all. Now trying to convince the wife to buy one as well”

Helpful Report

“Due to supply issues, my bike was a few months late, though the representative was very responsive during this period to keep me up to date. Since then, I've had a great time with the bike and my friends are very jealous! I live in a flat only accessible by stairs and have no cycle storage space, so I was originally worried about how easy it would be to fold, and how heavy it was. Thankfully, folding and unfolding is the work of seconds, and though it is quite heavy even I can get it up and down stairs with the (easily removable) battery taken separately. The motor is quite responsive and tackles all but the steepest Bristol hills without either me or it breaking a sweat, though it only kicks in a moment after pedalling is started, so it won't offer any help getting *started* on a hill, so you still need to make sure your gears are right. All things above I think you could probably get from other manufacturers, but little else I've found manages to do that *and* be stylish at the same time! I only have minor issues: the pannier has an elastic clip, but the rack on the bike doesn't have a hook to secure it to. The cable for the front light is very easy to accidentally pull out, which may be a problem come winter. The walk assist speed doesn't seem configurable, and 5km/h is slightly faster than I naturally walk. All told, though, it's gotten me back into cycling both for my commute and pleasure despite living in a hilly area, and makes me feel like I'm good at it, and that's all I want!”

Helpful Report

“What a great thing to be able to write a review of an experience and a product that was, and is, fantastic. Bob and Bryn at Juicy Bikes were helpful, charming (in a good way) and incredibly patient with me - someone who is not in the least technical and hasn't ridden a bike for a long, long time. They both made it a pleasurable experience to part with the dosh. The bike itself is everything I wanted from the product - it functions well, does what Juicy Bikes claim it does and also looks really, really stylish. I wouldn't hesitate to recommend Juicy Bikes to anyone looking for cycling with a little less physical effort. They are clearly very proud of their bikes and that enthusiasm, plus the quality of customer service, makes dealing with them a delight. Thank you.”

Helpful Report

“As we live in a remote area of Scotland we were worried about ordering and having to "construct" the bike on delivery, there was no need, the lightweight Compact Plus bike comes folded, extremely well packed & protected. Carefully removed from box and packaging, all we had to do was unfold and click the bike into upright position, put on pedals (left thread for left pedal) and adjust handle bar tilt, everything else was in place including the rear luggage rack. We were most impressed with the ease of it all and now enjoying cycling again without uphill struggles 😉”

Helpful Report

“After trying the Ticket for a days ride with my daughter. I was very impressed with the bike. The battery is hidden away inside the frame so its not until you get close up that the realise its an eBike. I found the controls easy to use and the battery delivered the power via the rear wheel. Setting the power level for each hill allows you to pedal at your own pace. You still need to pedal but its great with the help on tap you cruise up the hills. The service from the shop at Newtown was first class thank you for experience.”

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“Customer service is on point. Dan is definitely the man and is very kind and easy to talk to. Delivery was as expected with no hiccups. Price is a bit steep but you are paying for some good quality bikes so is justified. Email replies can be slow but be aware they operate on 3 days I believe???? Other then that I couldn’t complain.”

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“Bought a fold-up bike for my wife who is very happy with it so far. We had a small problem but with a quick phone call was sorted out without any hassle. Great service Highly recommend Many thanks”

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“Beautiful bike and great service.”

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“I love my Juicy bike, everyone comments on the quality of it and everyone who has tried it has been amazed by the power of the motor. I bought it at the Ashbourne shop and was very happy with the service.”

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“We are very satisfied with our electric bikes they are so easy to ride with lots of extras supplied.”

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“I love my new bike,it is cycling with all the bad bits taken away. I use my bike now more than my car because it's so easy to get around and I can park almost anywhere. I am 65 years old but when I'm cycling I feel 20 years younger! It's fun and somehow, liberating.”

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“We absolutely love our juicy bikes once we got used to folding them in the back of the car,they seem so sturdy and well made,and have all the features we require”

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“Great bikes; excellent service and after-care; reasonable prices. What's not to like?”

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“I love my Juicy bike, it has been a dream to ride. My confidence has grown tremendously. I would not exchange my bike for anything. I highly recommend you buy this bike you will not be sorry. I am 65yrs old female and not ridden a bike for 20 years ago when the children were young, I have not had the best of health in the last few years with a lot of problems with walking, this bike has given me chance to get out into the country lanes, get lots of fresh air and strengthened my body, I am now doing 12 mile bike rides now...... Buy with confidence plus A***** service from Juicy. SJP Staffordshire.”

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“Very helpful staff at Juicy bikes, explained everything to me clearly and helped the transaction run smoothly. Very good aftercare too. Excellent.”

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“Really great bikes, really great service.”

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“Very pleased with service, it was everything they promised. The bike is great and I use regularly as a commuter bike saving hours in traffic.”

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“I love my juicy bike. I’ve been going to work on it which is a 33 mile round trip and it makes it easy. I look forward to riding it”

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“I love my juicy bike, it is absolutely amazing. Cycling to work has become a complete joy. It is fast, easy to ride and very comfortable. It is like someone is silently pushing you from behind as you cycle and suddenly wind and hills become no obstacle. I was a little dubious about getting an electri bike but I am an absolute convert. It is my best purchase for a long time. Customer service was amazing as well. Really great company and amazing product.”

Helpful Report

“We have had our 2 classic click bikes a year now and it's the best thing we ever did ! Great on hills and very comfortable and lots of people asking about them so obviously we recommended them to those that we met in France as well as here in the uk We will be ordering some panniers for our bikes as the 2 courier bags we have have faded and no cover to protect them so we need the double panniers that come with a cover the basket my wife has cant carry all the shopping but all the extras are great and the company very helpful”

Helpful Report

Juicy Bike Ltd is rated 4.8 based on 282 reviews