JT Spas Reviews

Name: JT Spas
Rating: 4.19

4.2 Rating 247 Reviews

80 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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JT Spas 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for a quality product very well presented. Though a long time since supply ( which was very prompt) I have actually fitted the tap today. In itself it was very simple but I had to change the pipework as the previous one was entirely different. In all a very pleasing purchase at a great price.”

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Posted 9 years ago

“Very good service and very helpful.”

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Posted 9 years ago

“Delay in order was dealt with well by JTS. Request for warranty was dealt with promptly. Thank you”

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Posted 9 years ago

“Great value , service and quick delivery”

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Posted 9 years ago

“Excellent service, price and fast delivery.”

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Posted 9 years ago

“Not sure about the negative reviews but speaking for myself and the service I recieved from this company, I can only praise them. I ordered a shower bath, a screen, a shower rail and a pop up waste. The items were all delivered on the time I was notified of and all in good condition. I did notice a small crack in the fromt bath panel so I advised the sales office and was told that a replacement would be sent out if I could send them a picture. As it happened the crack was invisible once fitted so a replacement wasn't necessary. Everything is now installed and I am very happy both with the product and the customer service (especially from Colwyn!)”

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Posted 9 years ago

“DO NOT USE THIS SHODDY OUTFIT. They take your money then do not deliver as promised The bath i ordered was a week late, they delivered the wrong panels and when they stated they would deliver replacements........you've guessed it they failed to show up. This company is more suited to feature on rogue traders than anything else. DO NOT USE THEM.”

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Posted 10 years ago

Really Sorry, the transport company used let down on this occassion. New procedures were put in place our end to try to stop the transport company making these mistakes. We are also now using another transport company since this review and with the new procedures in place have made a huge difference to ensure less transport related issues like reported. Kind Regards Jtspas Customer Services

Posted 8 years ago

“All though the product I wanted was out of the stock the staff were very helpful in finding an alternative that would work with my Decor.”

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Posted 12 years ago

JT Spas is rated 4.2 based on 247 reviews