JT Spas Reviews

Name: JT Spas
Rating: 4.19

4.2 Rating 247 Reviews

80 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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JT Spas 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great thank you”

Helpful Report

Posted 8 years ago

“Bath looks excellent and service very good. It arrived as expected. Accompanying taps took about 10 days to arrive hence 4 stars”

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Posted 8 years ago

“Prompt delivery, excellent quality, very pleased. Thank you, will,definitely recommend and use again.”

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Posted 8 years ago

“Great quality tap, great service, great price. What more can I say?”

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Posted 8 years ago

“Speedy service and very easy to use on line ordering. Always dubious about ordering on line as I prefer to see what I am getting but very happy with my bathroom and kitchen taps.”

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Posted 8 years ago

“Excellent service. Very friendly staff with a wide knowledge of the product and immediate response to queries Thank you”

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Posted 8 years ago

“After choosing the bathrooom suite and ordering it. I received the normal emails for delivery confirmation etc. I received most parts except the bath and taps promptly. The bath was delayed due to a production problem which delayed it for a week which went on longer. When the bath did turn up it was incorrect. After some interaction with JT Spas I got an upgrade to a 10 jet from a 6 jet whirlpool bath. all is now great it looks fantastic and the quality is excellent for the cost of the suite. So overall despite the late delivery really happy with the bathroom suite.”

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Posted 8 years ago

Many thanks for your positive review, im sorry to read about the delay in the production of your whirlpool bath, we are very happy to hear that you are very pleased with your completed bathroom and that it looks fantastic and excellant quality as mentioned.

Posted 8 years ago

“Very good quality, and speedy dispatch and delivery.”

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Posted 8 years ago

“Quick delivery and item exactly as described”

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Posted 8 years ago

“very good service , quick and accurate highly recommend”

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Posted 8 years ago

“Good service great product very happy ! Thank you”

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Posted 8 years ago

“Great service. Even when things didn't run perfectly smoothly the customer service was outstanding. Many Thanks Colwyn.”

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Posted 8 years ago

“Ordered items were delivered promptly and were exactly what we wanted. Thank you.”

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Posted 8 years ago

“Great company to deal with. Excellent service - efficient, friendly and plus quick delivery. Product ordered was as stated and at an excellent price. Would highly recommend JTSpas.co.uk”

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Posted 8 years ago

“Excellent product and great service.”

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Posted 9 years ago

“Efficient service, good advice, quick delivery. Arif”

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Posted 9 years ago

“Cannot fault the price or delivery. Excellent service.”

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Posted 9 years ago

“Good delivery - excellent product. 2 hours to assemble.”

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Posted 9 years ago

“Easy to order, good communications, products arrived fast and were just as described - good quality and good service!”

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Posted 9 years ago

“Great sales service, delivery and even a call a couple of weeks later to check all ok.”

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Posted 9 years ago

JT Spas is rated 4.2 based on 247 reviews