Joy Services Group Reviews

Name: Joy Services Group
Address: 62 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset
Rating: 4.52

4.5 Rating 215 Reviews

89 %

of reviewers recommend Joy Services Group

Company Reviews

Metrics

Info

4.5

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Joy Services Group:

Joy Plumbing & Electrical supply domestic & commercial services to the highest standard, right across Dorset, Hampshire and Wiltshire. The growth of the company has been down to our reputation, this has helped us bring new and repeat business through the doors for over 14 years.

Customer service is what Joy Plumbing & Electrical pride itself in and it has been the key to our success.

Visit Website

Phone:

01202 557158

Email:

office@joy-group.uk

Location:

62 Cobham Road,
Ferndown Industrial Estate,
Wimborne
Dorset
BH21 7QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient team. Staff member for emergency call on Sunday very helpful. Receptionist also helpful. Both put in a lot of effort into sorting me out quickly. Engineer prompt, pleasant and left my premises clean. Competitive pricing. I would highly recommend the company.”

Helpful Report

Posted 5 years ago

Hi Miss Gibson, thank you for your positive review, we are extremely please that you are happy with your service and will look forward to hopefully working with you again.

Posted 5 years ago

“Have used Joy Services mainly for plumping over a number of years. cannot speak highly enough of this professional and very efficient company.”

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Posted 5 years ago

“I am satisfied as the engineer noticed my boiler wasn't wired in correctly. He fixed this as well as the original boiler fault. He showed great professionalism and the price was also very reasonable.”

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Posted 5 years ago

“I was very pleased with the engineers. Friendly, efficient and kept me informed of their tasks. I have kept their business card to recommend to others and to use in the future. Thank you guys.”

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Posted 5 years ago

“Very pleased with the job and the quick service provided by Joy Plumbing. Will use again.”

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Posted 5 years ago

“Great service, professional and courteous. Area was kept clean and rubbish disposed of on completion. Highly recommended company.”

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Posted 5 years ago

“I am not sure I really needed a new central heating pump ( which was very expensive ) There is no improvement in the efficiency of my central heating and the boiler is even more noisy than before you touched it. It makes a loud whining noise on start up which seems to take longer and longer to clear. Regards, Tony Pointer Update on Thursday 2nd May 2019 After my critical review as above I was contacted by Joy Plumbing who have now done their best to remedy my central heating problems. To be fair I could not have asked for a more prompt response. There is still an initial short whining noise when the boiler starts but this now seems to stop after a few seconds and is tolerable. With the benefit of hindsight I strongly suspect there is an inherent problem with the Glow Worm boiler which is clearly not the fault of Joy Plumbing. It remains to be seen whether the noise problems return in the long term. Regards, Tony Pointer”

Helpful Report

Posted 5 years ago

Hi Mr Pointer, Really sorry to read you're not happy with the service, Our customer service will be in touch shortly.

Posted 5 years ago

“We have used Joy Services several times both for ourselves and for Mother. The call outs have been prompt and efficient in all cases. We would not hesitate to use their services in the future.”

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Posted 5 years ago

“Service engineer arrived on time and efficiently serviced our boiler. He pointed out a couple of issues and promptly and effectively sorted them. Very pleased with the work that was done. I have recommended Joy to other friends.”

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Posted 5 years ago

Hi Mr Jarvis, we are pleased you are happy with your service, thank you for your review and recommendations, they are greatly appreciated.

Posted 5 years ago

“Very professional service and reasonably priced .”

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Posted 5 years ago

“Quick response to enquiry. Immediate estimate. Work carried out to a good standard within a few days. Clean and tidy workmanship in house.”

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Posted 5 years ago

“prompt and thorough work. Thanks you.”

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Posted 5 years ago

“You guys are great! Thank you.”

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Posted 5 years ago

“I had an annual boiler service carried out by an obviously knowledgeable and conscientious person at a very competitive price. I was really pleased with the service I received.”

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Posted 5 years ago

“Excellent service, very fair prices.Always pleased with their work.”

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Posted 5 years ago

“Always professional and reliable. Very pleased with their services. Highly recommended!”

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Posted 5 years ago

“Always extremely responsive, knowledgeable, super efficient, friendly staff in all departments. Would highly recommend to anyone requiring reliable plumbing service.”

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Posted 5 years ago

“Excellent service, I have recommended Joy Services to family members already.”

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Posted 5 years ago

“Always quick to respond and efficient.”

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Posted 5 years ago

“Good service. Professional work. Easy going person. Happily recommend.”

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Posted 5 years ago

Joy Services Group is rated 4.5 based on 215 reviews