Joy Services Group Reviews

Name: Joy Services Group
Address: 62 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset
Rating: 4.52

4.5 Rating 215 Reviews

89 %

of reviewers recommend Joy Services Group

Company Reviews

Metrics

Info

4.5

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Joy Services Group:

Joy Plumbing & Electrical supply domestic & commercial services to the highest standard, right across Dorset, Hampshire and Wiltshire. The growth of the company has been down to our reputation, this has helped us bring new and repeat business through the doors for over 14 years.

Customer service is what Joy Plumbing & Electrical pride itself in and it has been the key to our success.

Visit Website

Phone:

01202 557158

Email:

office@joy-group.uk

Location:

62 Cobham Road,
Ferndown Industrial Estate,
Wimborne
Dorset
BH21 7QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Joy group proved to be reliable and accomadating when needing your services. This has been predominantly in the plumbing department.”

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Posted 5 years ago

“Good family firm”

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Posted 5 years ago

“still waiting for my quotation after 3 years, enough said......”

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Posted 5 years ago

Sorry to hear you never received our quotation, we do send our quotes by email and unfortunately they don't all land in people's inboxes, as it's now three years ago it probably won't be in your junk mail folder. As you can see from the majority of our reviews we do have some very happy customers and great feedback. If you ever need a plumber or electrician in the future, we would love the opportunity to quote for you again.

Posted 5 years ago

“We have used Joy Plumbing for a number of years. Having experienced a few emergency situations the service has been outstanding, in particular Steve Joy himself. His plumbing knowledge and expertise is amazing.”

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Posted 5 years ago

“Always professional, punctual and knowledgeable”

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Posted 5 years ago

“Joy Plumbing helped us at short notice and completed the work both efficiently and professionally. Great service!”

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Posted 5 years ago

“we hope to use your services again”

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Posted 5 years ago

“Good company to deal with. Reliable and trustworthy.”

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Posted 5 years ago

“£70 for a service rather high for good customer.why ? Bank cheaque when you receive it , not a month later, Especially with all the threats about late payment.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Reliable and knowledgeable company worth using on all aspects of mechanical works. Recommended.”

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Posted 5 years ago

“Cannot fault excellent service politeness arrive when say and good prices”

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Posted 5 years ago

“Dan, totally understood the remit of the job & our requirements. He also added some really useful economical suggestions which saved us hundreds of pounds. We’ll informed throughout the whole plumbing process. Super company!”

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Posted 5 years ago

“Excellent and timely work. Very helpful and nothing too much trouble. Would recommend.”

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Posted 5 years ago

“Sorted plumbing problem very efficiently”

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Posted 5 years ago

“I've used Joy's services on a number of occasions and have always found the engineers helpful, efficient and always finding correct diagnosis to the plumbing problems I was encountering. Highly recommended!”

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Posted 5 years ago

Hi Ms Corcoran, thank you for your review, we are please that you have always had good service from us and will look forward to working with you again.

Posted 5 years ago

“Steve got me in to plaster a bathroom and wc. He then went on holiday leaving me to deal with the client and the clients electrician. Progress was hampered by electrician who didn't really know what to do and pan was left in situ for me to try and work around. Customer complained about plaster on architrave and when I invoiced for my time and materials I was underpaid by £200. I won't be using joy or recommending them to my many customers past or present. I had the feeling Steve had bigger fish to fry and perhaps forgot what it's like to be self employed and on the tools.”

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Posted 5 years ago

Hi M.P Plastering, Really sorry to read your review, thank you for explaining the situation, looking back at our records the customer wasn't happy with your plastering, hence why they stopped money for the plastering. However there were no issues with the plumbing works carried out.

Posted 5 years ago

“Excellent service and prompt.”

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Posted 5 years ago

“Excellent service, quick, honest, reliable and reasonable, I would highly recommend.”

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Posted 5 years ago

“joy plumbing from the receptionist to the workforce are very obliging and thoughtful. The tradesperson's are well qualified and the job is completed in time and with little disruption.”

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Posted 5 years ago

Joy Services Group is rated 4.5 based on 215 reviews