Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the response I had from an email that I had sent and my subsequent purchase, a gift for my daughter's 40th was delivered on time and beautiful. Thank you for all the help you provided in making this so special.”

Helpful Report

Posted 3 years ago

Hello Marion, We are so happy to hear your order arrived quickly and that we helped to make it special for her. Kind regards, The JJ team x

Posted 3 years ago

“Item was a present for someone else, they really loved the bracelet.”

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Posted 3 years ago

Hello, We are so happy to hear they loved the bracelet. Thank you for leaving us this review. Kind regards, The JJ team x

Posted 3 years ago

“It was a gift for my sister, she was overjoyed with, it look lovely on her bracelet”

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Posted 3 years ago

Hello, We are so happy to hear your sister loved her bracelet. Kind regards, The JJ team x

Posted 3 years ago

“Joshua James Jewellery is the first place I look when I'm wanting a new link for my Nomination bracelet. The website is easy to navigate and the pricing is clear. My order always arrives on time and is complete with gift bag, presentation box, etc. Would definately recommend their online service.”

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Posted 3 years ago

Hello Helen, Thank you for such a lovely review and for being a loyal customer. We appreciate it so much. Kind regards, The JJ team x

Posted 3 years ago

“Fast delivery very happy with purchase”

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Posted 3 years ago

Hello Charlene, We are so happy to hear your order arrived quickly. Kind regards, The JJ team x

Posted 3 years ago

“Lovely ring, bit different”

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Posted 3 years ago

Hello Stephanie, We are so happy to hear you loved your ring. Kind regards, The JJ team x

Posted 3 years ago

“Absolutely beautiful piece of jewelry. My daughter loves it”

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Posted 3 years ago

Hello Selina, We are so happy to hear your daughter loved her charm. Kind regards, The JJ team x

Posted 3 years ago

“Easy to use website, great choice of items. Fast delivery time”

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Posted 3 years ago

Hello, Thank you for taking the time to leave us this lovely review. We really appreciate it. Kind regards, The JJ team x

Posted 3 years ago

“Always a good and on time service! I have ordered from Joshua James previously I ordered two item only one gift bag supplied”

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Posted 3 years ago

Hello Susan, Thank you for the lovely review. I am sorry to hear you only received one gift bag. If this ever happens again please contact us and we will get another gift bag sent to you straight away. Kind regards, The JJ team x

Posted 3 years ago

“Beautiful necklace. Looks lovely on.extremely quick delivery. Only one downside though, the chain was tangled but soon sorted it out. And have been looking for this style necklace for some time. Thank you.”

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Posted 3 years ago

Hello Ann, We are so pleased to hear you loved your necklace! And we apologise that it was slightly tangled. Kind regards, The JJ team x

Posted 3 years ago

“I ordered 2 nomination charms they took a little longer to receive them but it was well worth the wait they are fantastic”

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Posted 3 years ago

Hello Colette, We are sorry to hear you had to wait a little bit for your charms. Thank you so much for leaving us this lovely review. Kind regards, The JJ team x

Posted 3 years ago

“Very efficient service thank you”

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Posted 3 years ago

Hello Jennifer, We are so please to hear you are happy with our service. Thank you for the lovely review. Kind regards, The JJ team x

Posted 3 years ago

“Never recived. Customer service trying to sort it is shocking!”

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Posted 3 years ago

Hello Zoe, We are very sorry you never received your order. As this was delivered with Royal Mail second class we were unable to track your order. I can see that you received a full refund so hopefully you managed to order your charm again. Kind regards, The JJ team x

Posted 3 years ago

“Received promptly. Beautiful bracelet - a lovely present for my granddaughter.”

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Posted 3 years ago

Hello, We are so happy you loved the bracelet for your granddaughter! Kind regards, The JJ team x

Posted 3 years ago

“Ordered it on the Saturday it came with n the monday. Such a quick delivery”

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Posted 3 years ago

Hello, We are so happy to hear your order came quickly. Kind regards, The JJ team x

Posted 3 years ago

“Always arrive in perfect condition and fast delivery. My go to place first time every time”

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Posted 3 years ago

Hello Anne, We are so happy to hear this! Thank you for being such a loyal customer, we really appreciate it. Kind regards, The JJ team x

Posted 3 years ago

“Lovely charm. Always pleased with Joshua James rapid delivery service. Thank you.”

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Posted 3 years ago

Hello Val, Thank you for the lovely review and for being such a loyal customer. Kind regards, The JJ team x

Posted 3 years ago

“Very pleased with my charms and loved that they was exactly what I had ordered and loved the fact there was post free”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for this lovely review. We really appreciate it. Kind regards, The JJ team x

Posted 3 years ago

“Great quality, great value. Rapid delivery. No complaints at all!”

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Posted 3 years ago

Hello, We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 3 years ago

“Arrived in good time for my friends birthday,like the free delivery”

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Posted 3 years ago

Hello Jackie, Thank you for the lovely review and we're very happy to hear it arrived quickly. Kind regards, The JJ team x

Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews