Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great packaging for jewellery as is a gift.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“As usual, no problems. Quality great and delivery quick and efficient”

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Posted 4 years ago

“First time customer, great & easy website, good customer communication (dispatch updates). Items arrived as expected a little slow (7days +) but I wasn't in a hurry as it was christmas gifts, put this hopefully small temporary delivery issue down too busy xmas post & covid-19 pandemic. Would certainly recommend to friends, would buy again from Joshua James online. Thank you .”

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Posted 4 years ago

“Great service, fast delivery”

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Posted 4 years ago

“Ive ordered a few times from Joshua James and the service has been really good...i will continue to order my nomination charms from here in the future...many thanks...Lynne Robson”

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Posted 4 years ago

“Not received my item yet.”

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Posted 4 years ago

“Great products and great service, thank you.”

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Posted 4 years ago

“Lovely earrings, but it is a shame it doesn't come in a nice box or with a certificate to say they are swaroski”

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Posted 4 years ago

“Fab service, lovely choice of charms, easy to use website, will definitely be ordering more .”

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Posted 4 years ago

“Ordered annually Swarovski bauble. It had a great deal on it, better than I found anywhere else. Delivery was fast and well packaged, which is great as it meant the glass bauble didn’t break which I was so worried about. Very happy with my purchase all round ⭐️⭐️⭐️”

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Posted 4 years ago

“I received a dispatch email on 23/21/20, it is now the 9/12/20 and I have still not received that order. When I emailed to enquire about this I was told I had to wait until 14 working days had passed before they could do anything. The item was a part of a Christmas present, and ordering a month in advance I assumed I would have before Christmas. I have now had to make other arrangements! I was so disappointed with the service and wouldn’t recommend to anyone.”

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Posted 4 years ago

“Very happy with purchase but delivery was over two weeks”

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Posted 4 years ago

“Always a quick and efficient service. 😊”

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Posted 4 years ago

“Extremely good service. Would highly recommend. I would most certainly purchase from them again should the need arise. Thank you for your efficiency.”

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Posted 4 years ago

“Very pleased and quick delivery”

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Posted 4 years ago

“I've bought several charms and I received them within 2 days I would highly recomend them”

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Posted 4 years ago

“Absolutely beautiful great gift my granddaughter loves it”

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Posted 4 years ago

“Received 3 nomination charms from Joshua James, the packing was really disappointing one back for 3 charms they was for two different people. The one charm was an engraved charm and it’s unreadable. Messaged at least 5 times still no response.”

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Posted 4 years ago

“I have contacted these on many occasions several of which have been ignored. My charms came of really poor personalisation. I sent them back to be buffed out but have come back extremely scratched up. The money you pay to receive something of high quality has turned out to be so poor. And for the customer service, well that’s just terrible”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews