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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Wow the nomination link I recently got for my niece is so nice. Excellent customer service and a very speedy delivery, thank you
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Posted 4 years ago
The website was easy to navigate and i was informed of my purchase and delivery. The gingerbread nomination is lovely.
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Posted 4 years ago
First time ordering and found the process straight forward was abit confused with the payment system but goods arrived with no problem .
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Posted 4 years ago
Arrived quickly very pleased
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Posted 4 years ago
Nomination charms arrived safely . They are for my .granddaughters at Christmas, I’m sure they love them.
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Posted 4 years ago
Excellent quality jewellery Thank you
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Posted 4 years ago
Excellent and comes very well wrapped
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Posted 4 years ago
I have bought from this company for a lot of years and I have never been disappointed. The items always arrive in time and are exactly as described on their website. I would highly recommend buying from this company.
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Posted 4 years ago
Deliver very good arrived quick, Jewelry are for presents they look ok but i dont wear them so hope recipients are happy
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Posted 4 years ago
Excellent products, service and delivery. Will definitely be using the site again to purchase more.
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Posted 4 years ago
Very good service. Exactly what I wanted and easy shipping.Dealtwith order quickly and gave me cooling time to pay.
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Posted 4 years ago
Very prompt delivery
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Posted 4 years ago
Absolutely fantastic order came straight away and it was bloody
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Posted 4 years ago
Good service as usual arrived promptly.
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Posted 4 years ago
Lovely cufflink box for my son. Arrived quickly and cheaper than the High street shops. Will use again.
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Posted 4 years ago
Excellent service will definitely shop here again
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Posted 4 years ago
Quick and efficient delivery, great selection at competitive price and came with little display box. Will buy again!!!
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Posted 4 years ago
Although delivery took a while I may very happy with this, my partner will love this :)
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Posted 4 years ago
Sent me a faulty nomination charm, was told to go to a PO to return it during lockdown, when I asked for a pre-paid slip was like I was asking for the world! Terrible customer service even though I provided clear photos of the damaged charm refused to refund or replace. Not an apology and when I asked for a managers name that is literally all I got, no contact email or number. This was a gift to go with the bracelet I also bought with 4 other charms so you would think I would be treat better but no. Disgusting company would never buy again and will be taking further action to get a refund of a damaged charm they sent to me. They should be going out their way to do something but quite the opposite, disgusting, and Helen in customer service should not be in that job as she does not know how to treat a customer.
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Posted 4 years ago
I was very impressed with the charm I bought for my sister I had it engraved and it was fabulous. Nice to have a personal message added in a lovely font. Thank you
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews