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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Quick service
Helpful Report
Posted 5 years ago
Good Afternoon, Thank you for your positive feedback. Please get in touch if we can help with anything in the future. Kind Regards, Lily
Posted 5 years ago
Excellent quality jewellery.
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Posted 5 years ago
Good Afternoon, Thank you for your positive feedback regarding our jewellery. Please let us know if there is anything we can do to help in the future. Kind Regards, Lily
Posted 5 years ago
I ordered the cameo nomination charm I love it fast delivery even over the christmas period
Helpful Report
Posted 5 years ago
Good Afternoon Paula, Thank you for your message. I am glad to hear that you got this in time, even over the busy Christmas period. Thank you for your patience, due to it being a busy time of year. If you need any further help or assistance, then please don't hesitate to get in touch. Kind Regards, Lily
Posted 5 years ago
What I ordered is beautiful and excellent value, the order came really quickly too.
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Posted 5 years ago
Good Afternoon Carol, Thank you for your message. We are glad to hear that you've had a positive experience with us and that you were happy with your items. Please let us know if we can do anything to help in the future. Kind Regards, Lily
Posted 5 years ago
Good service snd quick delivery
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Posted 5 years ago
Product was offered a few days before Christmas and arrived on time. It was a Christmas gift. The service was excellent. I received emails regularly as to were order was at. Very pleased
Helpful Report
Posted 5 years ago
Good Afternoon Sarah, Thank you for your positive feedback. We are glad to hear that you were kept informed about your order and that it got to you in time for Christmas. Please let us know if we can be of any help in the future. Kind Regards, Lily
Posted 5 years ago
I have purchased five Nomination charms since Christmas all have been as described on line. The delivery was excellent and the items well packaged. I will definitely recommend Joshua James.
Helpful Report
Posted 5 years ago
Good Afternoon, Brilliant news! Thank you for your positive feedback. I am glad to hear that you received your items in time, especially with it being very busy over the Christmas period. Please get in touch if you require any help or assistance in the future. Kind Regards, Lily
Posted 5 years ago
I ordered a bracelet and charms for Christmas presents and was not disappointed. Also ordered charms just after Christmas and arrived in a couple of days. Service and quality second to none, will be ordering more. Thankyou Joshua James.
Helpful Report
Posted 5 years ago
Good Afternoon Lorraine, Thank you for your positive feedback. We are glad to hear that you received your items in time and that you were happy with your order. Please don't hesitate to get in touch if there is anything we can to do help in the future. Kind Regards, Lily
Posted 5 years ago
Very easy use website with quick, easy no fuss delivery.
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Posted 5 years ago
Good Afternoon Adelle, Brilliant news. We are glad to hear that you found the website easy to navigate etc. Please don't hesitate to get in touch in the future if you require any help or assistance. Kind Regards, Lily
Posted 5 years ago
Amazing service, fast free delivery!
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Posted 5 years ago
Good Afternoon Victoria, Thank you for your positive feedback. We are glad to hear that you're happy with our service and that you received your items promptly. Please don't hesitate to get in touch if you require any help or assistance in the future. Kind Regards, Lily
Posted 5 years ago
Quality brands available no need to go anywhere else.
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Posted 5 years ago
Good Afternoon, Thank you for your positive feedback. Please get in touch if you need any help or assistance in the future. Kind Regards, Lily
Posted 5 years ago
I ordered stuff they said it was dispatched on 27 Dec it’s now 4 jan and not yet had anything back and it was supposed to be a birthday present
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Posted 5 years ago
Good Afternoon Ms Williams, Thank you for your message. I am sorry to hear that you've not had a positive experience with us. Please can you provide me with your order number and I will have a look into this for you? Kind Regards, Lily
Posted 5 years ago
Very easy to use website, excellent communication. Despatch and delivery very prompt. Will not hesitate in using again.
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Posted 5 years ago
Good Afternoon Andrew, Thank you for message and positive feedback. I am glad to hear that you've had a good experience with us here at Joshua James. Please don't hesitate to get in touch if you require any help or assistance in the future. Kind Regards, Lily
Posted 5 years ago
Very nice jewellery and very fast delivery!! I would buy again !
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Posted 5 years ago
Good Afternoon, Thank you for your message and positive feedback. Please get in touch if we can offer any help or assistance in the future. Kind Regards, Lily
Posted 5 years ago
order charms for my new braclet good service
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Posted 5 years ago
Great service. Get most of my Nomination charms from here. Only downside is that they do not offer an engraving service
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Posted 5 years ago
Good Afternoon, Thank you for your message. I am glad to hear that you're happy with our service. I can understand the disappointment here, unfortunately - We don't offer an engraving service in house. However, this is something we are looking into for the future. Kind Regards, Lily
Posted 5 years ago
Beautiful charms thank u
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Posted 5 years ago
Speedy delivery no problems would recommend
Helpful Report
Posted 5 years ago
Good Afternoon Leanne, Thank you for your message. I am glad to hear that you've had no problems when using us. Please don't hesitate to get in touch if you require any help or assistance. Kind Regards, Lily
Posted 5 years ago
Don't give an estimated delivery when ordering if you then change the time scale when it hasn't arrived and the customer services are hard to speak to.
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Posted 5 years ago
So cheap and very worth it. My mum's going to love her birthday present. Very fast delivery also! AND FREE DELIVERY!!!
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Posted 5 years ago
Good Afternoon Abbie, Thank you for your message. I am so glad to hear that you're happy with your purchase and that your mum is going to love her birthday gift. Please let us know if you require any help or assistance in the future, and we will be happy to help. King Regards, Lily
Posted 5 years ago
Joshua James is rated 4.7 based on 21,739 reviews