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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Lovely item fast delivery great service
Helpful Report
Posted 1 year ago
Jeannette, thank you so much for your 5 star rating of Joshua James! We really appreciate the praise and are so glad to hear that your item arrived quickly and you were pleased with the service. Kind regards, The JJ team x
Posted 1 year ago
great options, quick delivery and high quality products ⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
Thank you Sophie for your 5 star rating of Joshua James and for your loyalty! We really appreciate it and are so glad to know that you enjoy our great options, quick delivery and high quality products. Kind regards, The JJ team x
Posted 1 year ago
Quick delivery. Very impressed .
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Posted 1 year ago
Hello Pamela, Thank you for your 5-star review. We are so pleased to hear your order arrived quickly and you are impress with it. Kind regards, The JJ team x
Posted 1 year ago
Beautiful bangle for my granddaughter
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Posted 1 year ago
Hello Lesley, Thank you for your 5-star review. We are very happy to hear you loved the bangle for your granddaughter. Kind regards, The JJ team x
Posted 1 year ago
My daughter in law loved this
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Posted 1 year ago
Hello Richard, Thank you so much for your 5-star review. We are so pleased to hear your daughter in law loved her gift. Kind regards, The JJ team x
Posted 1 year ago
Excellent customer service and general service. I bought a bracelet for my mum for mother's day. A couple of the stones fell out. I thought it was a long shot to get it replaced as it had been a good few weeks. However the customer service was fantastic and I couldn't be happier that I got the bracelet replaced.
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Posted 1 year ago
Hello Janine, Thank you so much for your lovely 5-star review. We are so sorry to hear one of the stones fell out of the bracelet. I am very pleased to hear this was sorted out for you :) Kind regards, The JJ team x
Posted 1 year ago
Great quick service
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Posted 1 year ago
Hello Andrea, Thank you very much for your 5-star review. We are so pleased to hear you are happy with our quick service. Kind regards, The JJ team x
Posted 1 year ago
Quality product and great choice. Found exactly what I was looking for. Delivery as expected and packaged well.
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Posted 1 year ago
Hello Alfred, Thank you so much for your 5-star review. We are so happy to hear you are happy with your order. Kind regards, The JJ team x
Posted 1 year ago
Fantastic as always, I've used JJ for many years now. Always fast delivery and great prices!
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Posted 1 year ago
Hello Joe, Thank you so much for your lovely review and for being such a loyal customer. We look forward to seeing you again. Kind regards, The JJ team x
Posted 1 year ago
Very nice necklace for a present! Quick delivery. I received the box broken but of course is not them fault.
Helpful Report
Posted 1 year ago
Hello Ionescu, Thank you for your review. I am so sorry to hear your packaging was damaged. If you would like a replacement, please email us on support@joshuajames.com and we can send out a replacement for you. Kind regards, The JJ team x
Posted 1 year ago
Lovely nomination delivered very quickly will definitely use you again.
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Posted 1 year ago
Hello Cath, Thank you very much for your review. We are so happy to hear your order arrived quickly and we look forward to seeing you again. Kind regards, The JJ team x
Posted 1 year ago
Brought a bracelet for our daughter, service was good, quality good and came on time. Will use these again.
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Posted 1 year ago
Hello Peter, Thank you for your 5-star review. We are so pleased to hear you are happy with the bracelet for your daughter and we look forward to seeing you again. Kind regards, The JJ team x
Posted 1 year ago
Bought a nomination charm for my sisters birthday it was really easy to order charm was perfect and fast delivery
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Posted 1 year ago
Hello Robin, Thank you for your lovely 5-star review. We are so pleased to hear you found your shopping experience easy and you are happy with the charm for you sister. Kind regards, The JJ team x
Posted 1 year ago
Lovely bracelet and very helpful staff
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Posted 1 year ago
Hello Deborah, Thank you for your 5-star review. We are so pleased to hear you are happy with your bracelet and service. Kind regards, The JJ team x
Posted 1 year ago
I ordered 2 nomination charms for a friend's birthday. They were beautiful and she loved them.
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Posted 1 year ago
Thank you so much Angela for your 5 star rating of Joshua James! I'm so thrilled that you were happy with the nomination charms that you ordered for a friend's birthday. It brings us joy to know your friend was pleased with them. Thank you for being a loyal customer! Kind regards, The JJ team x
Posted 1 year ago
As always the Nomination charm I ordered is first class the wife loves it. The only disappointment was I wasn’t notified it was out of stock when I ordered it , this meant that it didn’t arrive in time for our Golden Wedding. But these things happen
Helpful Report
Posted 1 year ago
Thank you James for your 5 star rating of Joshua James! We greatly appreciate your loyalty and are delighted that you were pleased with the Nomination charm. We apologise that it was out of stock when you ordered and we did not notify you, preventing it from arriving in time for your Golden Wedding. Thank you for your continued loyalty and for understanding that these things can happen. Kind regards, The JJ team x
Posted 1 year ago
Quick delivery, packaged well
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Posted 1 year ago
Thank you so much, Cheryl, for giving us a 5 star rating for Joshua James. We're so glad to hear that you had a great shopping experience with us and that the product was delivered quickly and was packaged well. We really appreciate it! Kind regards, The JJ team x
Posted 1 year ago
Great item fast delivery
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Posted 1 year ago
Thank you Fiona for your 5 star rating of Joshua James! We are so glad to see you're happy with your purchase and that we could provide you with Great item, fast delivery! We also thank you for being a repeat customer! Kind regards, The JJ team x
Posted 1 year ago
Very efficient and easy to deal with.
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Posted 1 year ago
Thank you so much, Stephen, for your wonderful 5 star review of Joshua James! We greatly appreciate your loyalty and are glad to hear that you found the process to be both efficient and easy to deal with. We are glad to have had you as a repeat customer and would love to assist you with any of your future needs! Kind regards, The JJ team x
Posted 1 year ago
Bought gold nomination charm at a great price comes with gift packages will certainly buy from them again
Helpful Report
Posted 1 year ago
Thank you so much, Elaine, for your 5 star rating of Joshua James! The gold nomination charm was a great price and the gift packages were a nice bonus. We are so grateful for you being a repeating customer, and we look forward to seeing you again soon! Kind regards, The JJ team x
Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews