Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and good service”

Helpful Report

Posted 2 years ago

“Very good service, easy to navigate website, kept updated, prompt delivery.”

Helpful Report

Posted 2 years ago

“I placed an order on the 1st November but i typed my address wrongly, so waiting days and no one getting in touch with me i contacted them to be told i have to wait until there recieve it. 30th november and iv still not recieved my £100 order!”

Helpful Report

Posted 2 years ago

Hi Emma, I am very sorry you are not happy with the service given. As you know, the wrong delivery address was entered and we posted your order to that address. You had been in contact with Royal Mail who stated your order was getting returned to us which was great news. Unfortunately, we can not do anything until this has come back to us which hasn't happened yet but we are keeping an eye out for you. Kind regards, The JJ team x

Posted 2 years ago

“Many thanks for my beautiful charm . It only took 2days to arrive from ordering it. The packaging was perfect as well. I would highly recommend this company. 👌”

Helpful Report

Posted 2 years ago

“Excellent quality and fast delivery”

Helpful Report

Posted 2 years ago

“Bought charms for my granddaughter's Nominations bracelet online. Plenty of choices. Quick delivery. Thank you.”

Helpful Report

Posted 2 years ago

“The Jewellery is nice but I was disappointed in the packaging. If this Jewellery was purchased in a shop it would come with gift bags but my order did not have gift bags”

Helpful Report

Posted 2 years ago

“Sent back a necklace with pendant on the 15th November and had no reply.”

Helpful Report

Posted 2 years ago

Hi Antony, Thank you for your review. I have just had a look at your order and we refunded you on the 16th November. If you have not received this please email us. Kind regards, The JJ team x

Posted 2 years ago

“One of the fastest online deliveries ever, lots of updates as to when parcel will be delivered.”

Helpful Report

Posted 2 years ago

“Always quick service and great quality”

Helpful Report

Posted 3 years ago

“Quick, beautifully presented and competitively price. I would definitely buy from them again.”

Helpful Report

Posted 3 years ago

“I love their charms and swift shipping x”

Helpful Report

Posted 3 years ago

“Easy to use site, great value and excellent service. Just a small item (Nomination charm) but I will definitely be back again.”

Helpful Report

Posted 3 years ago

“Arrived quickly well packaged. Attractive product”

Helpful Report

Posted 3 years ago

“The silver and topaz earrings were bought as a birthday present. They were a good size and well made and my daughter in law loved themed”

Helpful Report

Posted 3 years ago

“WE USUALLY HAVE A GOOD EXPERIENCE WITH NOMINATION CHARMS BUT THIS WAS OVERPRICED AND UNDERSIZED”

Helpful Report

Posted 3 years ago

“Very pleased with my purchase. It was a gift and she loved it too. I wouldn’t hesitate to buy again”

Helpful Report

Posted 3 years ago

“Received my granddaughters beautiful bracelet. Her very first piece of jewellery and it’s stunning! Excellent service and personalised which made it even more special. Thank you Joshua James x”

Helpful Report

Posted 3 years ago

“Brilliant service as usual”

Helpful Report

Posted 3 years ago

“Perfect in every way. Extremely fast delivery. Packed well and excellent quality. Thank you.”

Helpful Report

Posted 3 years ago

Joshua James is rated 4.7 based on 21,734 reviews