Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,738 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, the website was easy to navigate around and I got regular updates about my order”

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Posted 2 years ago

“I ordered a earrings and since a month didnt get it, even someone email me that i Will received but never happend”

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Posted 2 years ago

Hello Anna, Thank you for your review. We are so very sorry your order has still not arrived. We have to wait 14 working days before declaring this as lost in post for you. Once it has reached this, please email us and we will get this sorted for you straight away. Kind regards, The JJ team x

Posted 2 years ago

“Lovely product. Fast delivery. Very happy customer.”

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Posted 2 years ago

Hello, Thank you so much for your 5-star review. We are so pleased you are happy with your order and quick delivery. Kind regards, The JJ team x

Posted 2 years ago

“Exceptional performance always”

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Posted 2 years ago

Hello, Thank you so much for your lovely review. We are so pleased to hear you are happy with our service. Kind regards, The JJ team x

Posted 2 years ago

“Never bought from this company before but found their service excellent. I purchased 2 gifts a necklace & bracelet, silver with an aquamarine charm. Great quality & am sure my friend will love them on her 70th birthday. My other purchase was a Thomas Sabo charm bracelet & a heart charm, again excellent quality. Arrived quickly & well packaged.”

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Posted 2 years ago

Hello Irene, Thank you so much for your lovely 5-star review. We are so pleased to hear your are happy with the items your purchased and they arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Very cute but colour of writing has came off already as you can see on photo only little bits are left, doesn’t really make a difference to be honest delivery also took a while but understood with Royal Mail strikes.”

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Posted 2 years ago

Hello, Thank you for your review. We are so very sorry this has happened. Please email support@joshuajamesjewellery.co.uk and we will get this sorted for you! Kind regards, The JJ team x

Posted 2 years ago

“Purchased a beautiful necklace , lovely item much admired by my friends , easy to buy & delivery within s few days. Very good service”

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Posted 2 years ago

Hello Pat, Thank you very much for your review. We are so pleased to hear you loved your necklace! Kind regards, The JJ team x

Posted 2 years ago

“Always great to deal with. Service and delivery excellent. I always buy my Nomination charms from Joshua James.”

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Posted 2 years ago

Hello, Thank you so much for your lovely review and for being a loyal customer. We are so pleased to hear you are pleased with our service and we look forward to seeing you again. Kind regards, The JJ team x

Posted 2 years ago

“Great price and lovely item, was really pleased with my order. Paid extra for next day delivery and was here by lunch time 😊 Would highly recommend”

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Posted 2 years ago

Hello, Thank you so much for your lovely review and for recommending us. We are so pleased to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Ordered Nomination charms. Good selection which arrived promptly.”

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Posted 2 years ago

“Have bought items from joshua james for the last few years. Absolutely love them. Always delivered quickly and the quality us excellent.”

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Posted 2 years ago

“Very happy with both my charms for my nomination bracelet... Book with flowers and caravan.. my bracelet represent me and my hubby... Would buy again from here.”

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Posted 2 years ago

“Lovely nomination charm really good prompt service would use again in the future”

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Posted 2 years ago

“Misinformed on in stock items when placing an order & still no dispatch after 21 days”

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Posted 2 years ago

“I was very disappointed with the earrings I purchased. They were much small than they looked in the advert and, in my opinion, they are not worth the £29 I paid. I will not be giving them to my daughter as I intended, but they may be ok for my young granddaughter.”

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Posted 2 years ago

“This product is good and does remove silver tarnish. The little brush that comes with it is useful. I would buy this again.”

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Posted 2 years ago

“Ordered a charm from here, good price, delivered on time, would recommend.”

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Posted 2 years ago

“Order from Joshua James. Fast delivery and well packaged. Really happy with engraved pieces. Thank you so much.”

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Posted 2 years ago

“Great jewellery very quickly delivery was kept informed on problems will buy again from you”

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Posted 2 years ago

“They’re amazing because l ordered a pair of Swarovski earrings, it arrived on time with no stress and their customer service is great. I would highly recommend them.”

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Posted 2 years ago

Joshua James is rated 4.7 based on 21,738 reviews