Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,738 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Very easy to order.”

Helpful Report

Posted 2 years ago

“Excellent service from ordering to delivery my charm was just as I expected and a good price good quality I will definitely use again”

Helpful Report

Posted 2 years ago

“Incredibly quick dispatch, lovely hand written thank you note, and great quality jewelry. Will definitely order from here again!”

Helpful Report

Posted 2 years ago

“I placed my 2nd order, on 29th November for a nonimation charm, this charm is a Christmas gift, the order was placed in ample time to allow delivery prior to Christmas. I contacted the customer services team via email and spoke with Jade. As I have a real concern my package has been lost.to be old to wait 14 days, well as you can imagine this is not acceptable, I have paid for a item, and as on 9th December still not received it. This I beyond your own timeframes advised, may I aslo dd my 1st order, was also placed in November and arrived within 3 days during royal mail postal strike, so there is no reason why I still have not received my Christmas gift? I have requested a second charm to be sent. In fist class post but doubtful this will even be considered, so why should I be left to wait for a parcel hat is clearly not going to get here. Then wait a further 14 days this takes us after Christmas so no point in that, i paid for an item, I expect it to be delivered yiu took the payment, I should be offered a full refund regardless, this isn't a great customer satisfaction on a second order”

Helpful Report

Posted 2 years ago

“I'm always happy with my bracelet and charms I order and their always of brilliant quality. I will continue to order from your site x”

Helpful Report

Posted 2 years ago

“Quick and easy to order. Ordered from several times and always happy with the service.”

Helpful Report

Posted 2 years ago

“Perfect. Used this company many times. The Exactly what I ordered and delivered in really good time. ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 years ago

“pleased with my purchase but it didnt arrive as quickly as normal b ecause of postal strikes”

Helpful Report

Posted 2 years ago

“Lovely charm to mark the passing of my daughters nanny, a memory to treasure forever”

Helpful Report

Posted 2 years ago

“I recently bought two nomination charms. Both arrived, one had a butterfly ‘dangle’ charm, which I put on my bracelet. The butterfly sheared off within a few days- disappointed ☹️”

Helpful Report

Posted 2 years ago

“Easy to order and delivery was quick. Pleased with my order.”

Helpful Report

Posted 2 years ago

“I have ordered Nomination Links on a few occasions and have found there is always plenty of choice for all ages. There is easy ordering and always have a good delivery time.”

Helpful Report

Posted 2 years ago

“I ordered some nomination charms. The selection to choose from was excellent and delivery was very fast. Really pleased with my purchases.”

Helpful Report

Posted 2 years ago

“Was pleased with purchases for gifts Delivered quickly”

Helpful Report

Posted 2 years ago

“I made this order on the 16th of November and have still yet to receive it”

Helpful Report

Posted 2 years ago

“Really pleased with my purchase came really quickly packaged well, and a nice little gift bag included.Perfect Xmas present.Thanku”

Helpful Report

Posted 2 years ago

“I was really disappointed to receive the wrong charm. It wasn’t the right colour, size or price. The only thing that was right was the word family was on it. They were good at responding to my email but I struggled to access the returns form but I finally did and it’s been returned. I’m still waiting for my original charm to arrive and it’s for a birthday in a couple of days. It has been posted but with strikes it seems to have been delayed. If the correct item had been picked this wouldn’t be an issue. There’s been no offer of reimbursement of delivery charges either.”

Helpful Report

Posted 2 years ago

“Very fine nothing like the picture”

Helpful Report

Posted 2 years ago

“Brilliant quality, speedy delivery”

Helpful Report

Posted 2 years ago

“I love Joshua James Jewellery. They ship super fast and they are the only jewellery I trust for Nomination charms. Thank you very much again for such a great service.”

Helpful Report

Posted 2 years ago

Joshua James is rated 4.7 based on 21,738 reviews