Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order with and also communication was good in letting us know items were dispatched”

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Posted 5 years ago

“Fantastic customer service, 5 star service, will definatly place order again with you”

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Posted 5 years ago

Good Afternoon Andrew, Thank you for your message and for taking the time to write a review. I am glad to hear that your customer experience was a positive one. If you need any help with future orders, or have any questions, please don't hesitate to get in touch. We are available to help from Monday to Friday, 9am until 5pm. Kind Regards, Lily

Posted 5 years ago

“Jewellery was in perfect condition as expected and delivery was quick”

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Posted 5 years ago

“Great stock. Great prices. Free delivery.Quick delivery too.Brilliant.”

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Posted 5 years ago

“Prompt and reliable- first class service”

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Posted 5 years ago

Good Afternoon Susan, Thank you for your positive feedback. That is great news! I am glad to hear that you've had a good customer experience with us. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Great service easy to order free delivery and free gift prompt delivery competitive prices 👍”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. Please let us know if there is anything we can do to help in the future. Kind Regards, Lily

Posted 5 years ago

“I used this website to obtain what I couldn't buy in the shop. The website was clear and well set out. The charms I ordered were with me within the week. All in all a good experience.”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. Please get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 5 years ago

“Awesome service, dispatched orders same day, customer service is great. Highly recommend this jewellers.”

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Posted 5 years ago

Good Afternoon Karen, Thank you for taking the time to write a review. I am glad to hear that you were happy with the delivery and customer service from our team at Joshua James Jewellers and that you had a positive experience. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Excellent service every time. Fantastic quality always delivers as stated. If there is a problem always notified to when this will be solved.”

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Posted 5 years ago

Good Afternoon Geoffrey, What brilliant, positive feedback. Thank you for taking the time to write a review for us. I am glad to hear that you're happy with the service and communication provided by our team. Please don't hesitate to get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 5 years ago

“Very quick delivery, and even when one item was out of stock, communication was good and it didn't take long for it to arrive.”

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Posted 5 years ago

Good Afternoon Susanna, Thank you for your message. I am glad to hear that the communication was good and you were kept updated about the status of your order. Please let me know if there is anything we can do to help in the future. Kind Regards, Lily

Posted 5 years ago

“Very good wood bay again thanks”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you're happy with your purchases. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Very well pleased quick delivery loverly nomination charms and bracelet”

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Posted 5 years ago

Good Afternoon Dawn, Thank you for taking the time to write a review. I am glad to hear that you've had a positive experience with us here at Joshua James. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Always great quality jewellery and competitive pricing. Love that its free delivery and I can save points with every purchase. I highly recommend shopping with Joshua James Jewellery.”

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Posted 5 years ago

Good Afternoon, Thank you for taking the time to write such a positive review. I am glad you have had a positive experience with us. Please don't hesitate to get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 5 years ago

“I bought the Lovely Tree of life dangle nomination charm looks great on my nomination watch which my husband got me for Christmas but best of all I got a free Nomination bracelet because I spent over £35. I have bought from Joshua James quite a lot and found them to be a 1st class Jewellery shop.”

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Posted 5 years ago

Good Afternoon Jane, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James and that you like your items. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Very fast delivery for an excellent price.”

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Posted 5 years ago

Good Afternoon Janet, Thank you for your message. I am glad to hear that you have had a positive experience with us. Thank you for taking the time to post a review. Please get in touch if we can help or assist you in the future. Kind Regards, Lily

Posted 5 years ago

“Once again a brilliant service! The free nomination was a plus !”

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Posted 5 years ago

Good Afternoon Debbie, Thank you for your message. I am glad you were happy with the offer. Please let me know if there is anything we can do to help you in the future. Kind Regards, Lily

Posted 5 years ago

“Excellant service, quickly posted and arrived well packaged Thank you!”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you were happy with the purchases and packaging. Please let us know if you need any help with anything in the future. Kind Regards, Lily

Posted 5 years ago

“Prompt delivery. Goods as expected. Would recommend”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you'd recommend us, thank you. I am also glad to hear that you were pleased with the prompt delivery and the items were as expected. Please get in touch if you need any help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Ordered 2 charms arrived really quick came with all the bags that u get if you got them from a nomination shop highly recommend”

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Posted 5 years ago

Good Afternoon Mandy, Thank you for your message. I am glad to hear that you were pleased with the packaging and your purchases. Please don't hesitate to get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 5 years ago

“Brilliant choice, excellent service every time!!”

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Posted 5 years ago

Good Afternoon Barbara, Thank you for taking the time to write a review. I am happy to hear that you've always had a good experience with us here at Joshua James. Please do not hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

Joshua James is rated 4.7 based on 21,739 reviews