Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, charms are adorable”

Helpful Report

Posted 6 years ago

“I bought this item for my granddaughter for her 20th birthday as she loves elephants this item was ideal very happy with purchase she will love it”

Helpful Report

Posted 6 years ago

“I have purchased several items from Joshua James in past few years. I commented previously that the packaging was not too protective. However on the last order the purchase was in a padded envelope which is a great improvement. Thank you.”

Helpful Report

Posted 6 years ago

“No answer from customer, No replies to queries. Having to continually chase been waiting for order to complete since 02/12/18. Service has dropped over the years. Real shame. Would give zero stars but wont let you.”

Helpful Report

Posted 6 years ago

“Always rely on this company never let's me down. Very quick delivery. Thank YOU x”

Helpful Report

Posted 6 years ago

“I ordered for Christmas some charms on next day delivery . 5 days later and they still hadn’t arrived . Telephoning them they told me the items weren’t in stock ( although it said they were on the web site) when they eventually arrived (3days before Christmas ) one of items was the wrong one. I spoke to them but they refused to send the correct one until they received the wrong one back. They received this on the 24th December but now getting a refund from them is impossible . I’ve phoned at least 20 times but the phone just rings out . I will never use them again and I’m still waiting for my refund”

Helpful Report

Posted 6 years ago

“Good prompt service. Have purchased from this site on numerous occasions and will continue to do so”

Helpful Report

Posted 6 years ago

“Very good service and web site. The Nomination charms I buy on a regular basis are depicted very well on the website and the purchase and delivery are very smooth and efficient.”

Helpful Report

Posted 6 years ago

“we brought a charm and it was exactly as advertised and the delivery was prompt as well over all a very good service”

Helpful Report

Posted 6 years ago

“Really easy to use website and fast delivery. Will use again. Thank you!”

Helpful Report

Posted 6 years ago

“Ordered before Christmas but it never arrived in time and no one answered my emails. It was very frustrating. However after Christmas the service I received was wonderful and I have ordered from them again and I would definitely recommend. I think I’m the run up to Christmas they need to be better at answering emails but other than that I would be using them again. So giving them 5 stars as once they replied to my emails I didn’t have anymore problems when the service”

Helpful Report

Posted 6 years ago

“Very quick delivery would definitely buy of them again”

Helpful Report

Posted 6 years ago

“Very fast shipping. Good price. Fantastic deal!! Thank you :)”

Helpful Report

Posted 6 years ago

“Great service, prompt delivery. Very impressed”

Helpful Report

Posted 6 years ago

“I purchased the long silver necklace with a pearl on the end and the large silver fish. All came speedily. Fabulous Trollbeads. Thank you. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 6 years ago

“Spot on will use again”

Helpful Report

Posted 6 years ago

“Great service and product.”

Helpful Report

Posted 6 years ago

“I purchased a Palladium wedding band, prior to ordering I enquired to the weight of the ring! When it eventually arrived many weeks late it was exactly 1.5g less in weight! When I contacted them they just blamed Dominos who made the ring and informed me that the price is still the same! Rip off! Con artists! Scam! Thiefs! Liars! DO NOT BUY FROM JOSHUA JAMES!!!!”

Helpful Report

Posted 6 years ago

“Found this website whilst looking for Nomination charms. I ordered one and it came very quickly. Would definitely use them again and recommend to friends. They seem to have an extensive range of charms/”

Helpful Report

Posted 6 years ago

“Charm arrived quickly and is just what my daughter wanted. Thank you”

Helpful Report

Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews