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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very prompt service and everything very good
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Posted 4 years ago
Fast efficient service. Will definitely use again
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Posted 4 years ago
Very prompt service. Very happy with the service and would definitely recommend and purchase from again.
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Posted 4 years ago
I am very satisfied with my jewellery I have had a lot from you
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Posted 4 years ago
Excellent Service
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Posted 4 years ago
My purchase arrived in the expected time. Great service.
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Posted 4 years ago
I love Joshua James. It’s made so many people happy in my life and so many beautiful memories to keep.
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Posted 4 years ago
Excellent jewellery very happy with my purchase! Fabulous customer service!
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Posted 4 years ago
Excellent service , Ordered a nomination bracelet as a present , sent out for delivery to me the next day . Bracelet came well packaged . Was late arriving but only due to the current covid19 situation. Would highly recommend and will order again from them.
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Posted 4 years ago
Really good service in these difficult times. Dispatch of items was extremely quick. Slight delay with delivery but more likely from Royal Mail and as I said in these fines that can’t be helped. Would purchase from here again
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Posted 4 years ago
very good,as always. Prompt service.
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Posted 4 years ago
Excellent service. Parcel sent very quickly, and well packaged
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Posted 4 years ago
Excellent service
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Posted 4 years ago
What a breath of fresh air to have a company who sends out the correct order and offer poor customer service after. A quick transaction, well packaged and quick delivery. Would highly recommend Joshua James Jewellery.
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Posted 4 years ago
Nice little charm
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Posted 4 years ago
The charm I got looks cheap, you can see the welding terribly, contacted them and still waiting for something to be done.
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Posted 4 years ago
fantastic service quick delivery times. very pleased as this was something so personal and sentimental. thank you nina
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Posted 4 years ago
I bought this charm for my Daughters Birthday in July . It's the first time of done online ordering. I also didn't know I could get charms engraved so it's a big thumbs up & thank you 😊😊😊
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Posted 4 years ago
Good quality jewellery.
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Posted 4 years ago
The web site is easy to use, very pleased with my purchase.
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews