Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company ignored my emails and lied to me. Will be steering clear.”

Helpful Report

Posted 6 years ago

“Still not received my items they said one was not in stock but why haven’t they sent the others out... they said it’d be in by yesterday and I’ve heard nothing about a dispatch wish I just went in the shop and bought them.”

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Posted 6 years ago

“Great service quick deliver great product thanks”

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Posted 6 years ago

“We found what we wanted, proceeded to checkout and pay but the discount code isn't valid? Disappointed and will buy this elsewhere......Don't like misleading tactics used to draw customers in and then nothing, not even a miserable 10% shame on you!”

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Posted 6 years ago

“I bought Claudia Bradby earrings from Joshua James. The earrings are beautiful and very competitively priced. The earrings arrived very quickly and were well packaged and attractively presented. I highly recommend this company, Amanda Kennedy”

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Posted 6 years ago

“Some items that are supposed to be in stock are actually awaiting stock. Speedy delivery for items that are in stock.”

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Posted 6 years ago

“Lovely charm, sent promptly and well packaged. As it is a gift I appreciated the nomination pouch.”

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Posted 6 years ago

“I would never usually shop for jewellery on line however due to spending a long stay in hospital I gave it a try. The online shopping process was fine and the products arrived on time, however there were no Nomination gift bags as there would be if I purchased in the shop and one of the links was incorrect. I tried to call the contact number for two days and just got an engaged tone no matter what time I called. I then sent and email to request that someone contacted me, I got the call back two days later. I was then told that I would have to print off a returns code and go through the inconvenience of making my way to a designated drop off point and was also told they will not release the correct item until they have received my return. All in all a real poor experience.”

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Posted 6 years ago

“Great! Easy to order online and sent quickly and arrived quickly. Thanks”

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Posted 6 years ago

“Excellent service, fast delivery, necklace is stunning thank you”

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Posted 6 years ago

“Excellent service great prompt shipping thankyou”

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Posted 6 years ago

“Alwaya a great value reliable service.”

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Posted 6 years ago

“Lovely items, came with nice boxes, impressed with how quickly I received, thank you very much.”

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Posted 6 years ago

“Joshua James Jewellery brilliant serviceas yet again”

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Posted 6 years ago

“I have bought this as a Christmas present but I know the recipient will be very happy.”

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Posted 6 years ago

“Really nervous about purchasing online but very happy with the item and fast delivery..”

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Posted 6 years ago

“As always it is very easy to order from Joshua James. Delivery is prompt & arrives when they say it will. Will definitely order again”

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Posted 6 years ago

“Excellent quality and beautiful selection to choose from and great prices. Fast delivery will definitely return.”

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Posted 6 years ago

“Excellent service, quick delivery.”

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Posted 6 years ago

“Necklace and earrings lovely however it took me 15 minutes to untangle the necklace which was disappointing”

Helpful Report

Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews