Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,740 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First and last time I will buy from Joshua James. After buying a nomination bracelet and 4 nomination charms for part of my wife's Christmas present, 2 of the 4 charms had been glued on obviously wonky. Although Joshua James were quick to respond to my email they informed me that all Nomination charms are handmade and are not always perfectly centred on the link, the designs are hand placed on to the link therefore they will not always be central. Although I could return the charms they would not be deemed as faulty therefore I had to pay £7.50 to send them back to get a refund. I felt rather ripped off by this, I'm no expert but surely most jewellery is handmade? It was embarrassing giving jewellery that looked poor and clearly wonky to a loved one on Christmas day. I ended up buying new charms from a Nomination stall in town and I'd advise everyone to do the same.”

Helpful Report

Posted 1 year ago

“Really pleased bought this bracelet for my granddaughter it’s really pretty she loves it”

Helpful Report

Posted 1 year ago

“Lovely links & fast service. Thank you very much 😀”

Helpful Report

Posted 1 year ago

“Arrived on time lovely packaging”

Helpful Report

Posted 1 year ago

“Good selection of nomination charms at great prices”

Helpful Report

Posted 1 year ago

“Excellent service, reliable delivery, beautiful nomination charms .”

Helpful Report

Posted 1 year ago

“My wife is very happy with her new platium ring which I brought for a Christmas present”

Helpful Report

Posted 1 year ago

“The charm was a Christmas gift and was really nice but unfortunately it was not the correct charm for her bracelet. I returned it and was given a refund the very same day excellent customer service.”

Helpful Report

Posted 1 year ago

“Have bought Nomination charms from Joshua James before, never had any problems, great company to deal with, highly recommended.”

Helpful Report

Posted 1 year ago

“Ordered quite late in December, so I was a worried it would arrive in time for Christmas, but it did and it was packaged well with a gift bag, very pleased with it”

Helpful Report

Posted 1 year ago

“I ordered for a Christmas present, the wrong colour was sent, I was unable to speak to anyone before Christmas as the lines just rang out. Eventually o emailed and was told to return, no label sent.”

Helpful Report

Posted 1 year ago

“Lovely items and exactly what I wanted”

Helpful Report

Posted 1 year ago

“Still waiting for missing item from my order. I did check stock when ordering and apart from the receipt I've had no further contact from Joshua James to let me know when the order will be complete.”

Helpful Report

Posted 1 year ago

“I have ordered twice from this company. The product is as described, the delivery is quick and they have lots of choice. Highly recommend!”

Helpful Report

Posted 1 year ago

“Very pleased with all my orders, very quick and prompt delivery would highly recommend.”

Helpful Report

Posted 1 year ago

“I ordered a nomonation bracelet and charm for my daughter in law for xmas totaly got the wrong size when it arrived not the stores fault at all, i ended up ordering another bracelet charm and the tool to be able to put the charms on, we had a really good laugh over this. She loves all of them she has now nearly got 2 bracelets. They came well packaged with gift boxes and bags for them all to go in they are very pretty. I will be ordering again for more charms for her.”

Helpful Report

Posted 1 year ago

“I was shopping for my wedding ring, there were plenty of options to chose from, I managed to find the perfect one and it was delivered quickly”

Helpful Report

Posted 1 year ago

“Excellent choice, Fast delivery.”

Helpful Report

Posted 1 year ago

“Bought nomination charms from Joshua James over the last few years as they have a better selection than my High Street store. Will buy from them again.”

Helpful Report

Posted 1 year ago

“Thank you very much”

Helpful Report

Posted 1 year ago

Joshua James is rated 4.7 based on 21,740 reviews