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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Great fast friendly delivery Nomanation braclet in perfect condition just a bit tricky putting on charm and assembling together as it comes flat Will definitely order from Joshua James again many thanks
Helpful Report
Posted 6 years ago
Quick delivery, well packaged, got charm for my dear friend who I know will love this nomination charm, thankyou 😀😀👍👍👍
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Posted 6 years ago
Ordered a nomination bracelet and it came very quick the only thing I struggled with was putting it together.
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Posted 6 years ago
Fantastic quick service
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Posted 6 years ago
Ordered ear rings that arrived within two days and well packaged. Very pleased with my purchase, would buy from JJ again.
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Posted 6 years ago
Great service fast delievery
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Posted 6 years ago
Web site easy to use, plenty of choice and quick delivery
Helpful Report
Posted 6 years ago
Made an order via website that showed item in stock on the 27th September. Ordered and paid for item. Then received email to say "Your item(s) will arrive from our supplier shortly and you will receive a dispatch email once the item(s) are back in stock and on the way to you. Your items will usually be dispatched within 3-5 days" Called today not going to be in stock until 10th October and then will need to be dispatched. This was for a birthday gift that was ordered in plenty of time will now not be available. On website should say out of stock as would not have ordered. Poor service will not be using again.
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Posted 6 years ago
Fast delivery and well packaged.
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Posted 6 years ago
Very good serviuce , item was out of stock , needed it for a birthday present , kept in touch arrive on time
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Posted 6 years ago
very satisfied with my purchase silver jewellery polishing cloth I would recommend this product
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Posted 6 years ago
No problems whatsoever
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Posted 6 years ago
order was dispatched quickly and arrived promptly within two days
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Posted 6 years ago
Dispatched straight away..very quick service
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Posted 6 years ago
Ordered a gift for my partners birthday selected Royal Mail 24 delivery, expecting it to be delivered within 24 hours turns out 24 means between 24-48 hours. Misleading delivery claims
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Posted 6 years ago
Excellent from start to finish very fast despatch and delivery lovely items thankyou
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Posted 6 years ago
We purchased a flamingo charm for her nomination bracelet, she loved it. We certainly use Joshua James jewellery again.
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Posted 6 years ago
Package arrived in excellent time and condition. The bead is most beautiful ! Such incredible detail in such small scale ! A real treasure ! Thank you very much !
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Posted 6 years ago
Very pleased with with my purchase and it arrived in a couple of days have bought many nomination charms from Joshua James and have never been disappointed.
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Posted 6 years ago
I have bought two Swarovski pens, two days after I haven’t received any email comcerning delivery at DHL. When I send a mail to query, I get no response. When I call the company, they said one of them is out of stock! How can you sel a product on your website when the product is out of stock!! After having charged me the money, they say out of stock. I was travelling to another country and couldn’t get same on time. The staffs lack Professionalism and visibility of their products. I always believed that on in China they usurp money, never knew in UK also. Thanks Mauritius
Helpful Report
Posted 6 years ago
Joshua James is rated 4.7 based on 21,739 reviews