Login
Start Free Trial Are you a business?? Click Here

Joshua James Reviews

4.7 Rating 21,738 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,738 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Have never been let down by Joshua James. Products are always as described and delivered on time.
Helpful Report
Posted 2 years ago
This was the first time I have purchased anything from Joshua James but I have been very impressed. The earrings were delivered within 24 hours and when I asked a question via e-mail they responded very quickly. I am a happy customer! I do not purchase a lot of jewellery but I would be more than happy to use them again.
Helpful Report
Posted 2 years ago
Amazing! Fanatic quality and excellent value.
Helpful Report
Posted 2 years ago
Excellent service and fabulous jewellry
Helpful Report
Posted 2 years ago
Excellent fast reliable service. Beautiful jewellery.
Helpful Report
Posted 2 years ago
WEB1365121-769 Order number. You don’t answer any phone lines. If I’ve not heard anything within the next few days I will see you in a small claims court. You have the item back with you and still no response
Helpful Report
Posted 2 years ago
Used several tomes quick delivery all trimmings fir wrapping ..recommend
Helpful Report
Posted 2 years ago
Easy to place an order, good website, efficient dispatch, well packaged, very happy with service
Helpful Report
Posted 2 years ago
Made a purchase 15/12 as Christmas present, still not received it. If not in stock should not allow you to purchase online.
Helpful Report
Posted 2 years ago
Didn’t ever get me refund from them !! Would never order from them again!!!!
Helpful Report
Posted 2 years ago
Proper well decent
Helpful Report
Posted 2 years ago
Absolutely beautiful piece, my sister was so happy with her Christmas present
Helpful Report
Posted 2 years ago
Amazing service
Helpful Report
Posted 2 years ago
Very pleased with charm and efficient service thank you
Helpful Report
Posted 2 years ago
Lovely items with quick delivery and emails along the way
Helpful Report
Posted 2 years ago
I was disappointed o the size of the earrings not good value for money
Helpful Report
Posted 2 years ago
That jewellery roll I ordered was damaged when I received it. After several attempts with invalid email addresses I eventually sent photographs of the damaged item. So far I have not received a reply to my query, ie, hoe do I get a replacement.
Helpful Report
Posted 2 years ago
I’m very happy with the service and order 9 charms all engraved and was very pleased with the engraving and have no hesitation in ordering with this company again
Helpful Report
Posted 2 years ago
Received item quickly especially as it was engraved and during royal mail strike. Engraving was exactly as handwriting I sent in.
Helpful Report
Posted 2 years ago
Charms where lovely arrived on time even with the strikes
Helpful Report
Posted 2 years ago
Joshua James is rated 4.7 based on 21,738 reviews