Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent items, delivered quickly and well packaged”

Helpful Report

Posted 2 years ago

Hello Emma, We are so happy to hear your order arrived quickly and was well packaged for you! Thank you for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Have bought several nomination charms now for my granddaughter from joshua james and have not been disappointed yet. Ordering is easy, a very good selection of charms to choose from and beautifully packaged. Speedy delivery as well. My granddaughter is always happy with them when they arrive. I will continue to purchase more charms. Thank you.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for sharing your experience with us. We are so glad to hear you are always happy with your orders and thank you so for being such a loyal customer! Kind regards, The JJ team x

Posted 2 years ago

“Very happy as able to purchase the nomination tile I wanted and nowhere else seemed to stock it. Delivery was very fast and very happy with my purchase. Emails kept me updated to date on the progress of my order.”

Helpful Report

Posted 2 years ago

Hello Philippa, We are so happy that you found the charm you were looking for! Thank you so much for the lovely review and for sharing your experience with us. Kind regards, The JJ team x

Posted 2 years ago

“Perfect product, easy to order, good price and delivered on time”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for this lovely review. We are so happy to hear you had a good shopping experience with us. Kind regards, The JJ team x

Posted 2 years ago

“Very satisfied with purchase. Thank you.”

Helpful Report

Posted 2 years ago

Hello June, We are so happy to hear you are satisfied with your purchase! Thank you so much for the 5-star review! Kind regards, The JJ team x

Posted 2 years ago

“Always quick with delivery.”

Helpful Report

Posted 2 years ago

Hello, We are so happy to hear your orders always arrive quickly for you. Thank you so much for taking the time to leave us this review. Kind regards, The JJ team x

Posted 2 years ago

“Amazing customer service, an all round perfect service”

Helpful Report

Posted 2 years ago

Hello Judith, We are so happy to hear you are happy with the service you received! Thank you so much for taking the time to leave us this lovely review! Kind regards, The JJ team x

Posted 2 years ago

“Great service delivered on time and was excellent customer service when I needed to change the day”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you so much for the lovely reveiw. We are so happy to hear you had a good shopping experience with us. Kind regards, The JJ team x

Posted 2 years ago

“Very good fast delivery looks really nice on Will definitely be be buying from here again”

Helpful Report

Posted 2 years ago

Hello Tia, Thank you so much for the lovely review! We are so glad to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“As always, excellent! I only use Joshua James to buy my Nomination charms and jewellery. Thank you, xx”

Helpful Report

Posted 2 years ago

Hello Iria, We are so happy to hear you are a loyal customer of ours! Thank you so much for taking the time to leave us this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“I had attempted to find this item from my usual suppliers and could not, as I needed it as a gift I was impressed with the availability, prompt service and price, you are now my new 1st choice supplier, superb.”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you so much for this lovely review! We are so happy to hear that you are now a Joshua James customer! Kind regards, The JJ team x

Posted 2 years ago

“Although quality is good I’m not happy with the online purchases. It isn’t easy to search for things it just doesn’t come up and you have to scroll right the way through to find what you are looking for. And then at the shopping basket it’s impossible to remove an item you have to start again!!! Very frustrating!!!!”

Helpful Report

Posted 2 years ago

Hello Shirley, Thank you for sharing your experience with us. We are so sorry to hear you did not have a good shopping experience with us. If you are ever struggling to find any products please get in touch with us and we will be more than happy to help you with this. Kind regards, The JJ team x

Posted 2 years ago

“i buy all my charms form this company they are a very reasonable prices quick delivery always happy”

Helpful Report

Posted 2 years ago

Hello Rebecca, Thank you so much for being a loyal customer to us! We are so glad that you are always happy with your orders from us. Kind regards, The JJ team x

Posted 2 years ago

“Very good service and quick delivery 🙂”

Helpful Report

Posted 2 years ago

Hello Theresa, Thank you so much for this 5-star review! Kind regards, The JJ team x

Posted 2 years ago

“So many charms to choose ! When is finally chosen the ordering process was easy and the charm arrived with its own presentation case and gift bag. Thank you”

Helpful Report

Posted 2 years ago

Hello Daniella, Thank you so much for this lovely review. We are very happy to hear you are pleased with your order. Kind regards, The JJ team x

Posted 2 years ago

“Beautiful earrings for my daughters birthday”

Helpful Report

Posted 2 years ago

Hello Karen, Thank you so much for this lovely review. We are so happy you loved the earrings and we are sure your daughter will too. Kind regards, The JJ team x

Posted 2 years ago

“Easy too order .fast delivery and my daughter loved it .”

Helpful Report

Posted 2 years ago

Hello Julie, Thank you so much for the lovely review. We are so happy to har your daughter loved her gift! Kind regards, The JJ team x

Posted 2 years ago

“A little disappointed in this ring, I have bought lots of Diamonfire before but this ring was flimsy and not as special as others bought so returned!! Horrendous for returning to buy from this retailer as you’ve got to pay your own costs too!! Overall very disappointed ☹️”

Helpful Report

Posted 2 years ago

Hello Marie, Thank you for sharing your experience with us. We are so very sorry you was not happy with your Diamonfire ring. Unfortunately we do not offer free returns to our customers unless the item is faulty, we offer all of our customers free delivery on any item they purchase. Kind regards, The JJ team x

Posted 2 years ago

“Very quick delivery as always”

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Posted 2 years ago

Hello Angela, Thank you so much for this 5 star review. We are so happy to here your orders arrive quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“I never recieved my order”

Helpful Report

Posted 2 years ago

Hello Vicky, We are so very sorry Royal Mail lost your order. I can confirm we did post out your order for you but it seems to have been lost in the postal system so please accept our sincere apologies on this. I can see that your full order has now been refunded for you. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews