Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed lots of orders because the service is spot on and delivery is quick. Order from Joshua James and you won't be disappointed”

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Posted 2 years ago

Hello Maria, Thank you for this lovely review. We are so pleased you are happy with your order and thank you so much for being a loyal customer. Kind regards, The JJ team x

Posted 2 years ago

“Loved it.”

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Posted 2 years ago

Hello Pamela, Thank you very much for the review. We are so pleased you loved your order. Kind regards, The JJ team x

Posted 2 years ago

“Great selection of charms and it's good that it free postage.”

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Posted 2 years ago

Hello Alice, Thank you for the 5-star review. We are so pleased you are happy with your order and postage :) Kind regards, The JJ team x

Posted 2 years ago

“Great service - delivery fast!”

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Posted 2 years ago

Hello Susan, Thank you so much for the 5-star review. We are so pleased to hear you are happy with your order and quick delivery. Kind regards, The JJ team x

Posted 2 years ago

“Purchased a nomination charm, rose gold diamanté shoe although a little on the small side it’s a lovely charm when on the bracelet, arrived safe no problems with the delivery.”

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Posted 2 years ago

Hello Andrew, Thank you very much for this review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“I personalised a charm, the text was clear neat and perfect and delivery time was quicker than suggested. Definitely use them again.”

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Posted 2 years ago

Hello Christine, Thank you so much for this lovely review. We are so pleased to hear you are happy with your charm and we look forward to seeing you again. Kind regards, The JJ team x

Posted 2 years ago

“The charm came on time. It's just beautiful. We ordered a racing car for my F1 mad daughter. She loved it.”

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Posted 2 years ago

Hello Anne-Marie, Thank you for the 5-star review. We are so pleased to hear your daughter loved her charm. Kind regards, The JJ team x

Posted 2 years ago

“Bought nomination charms, full nomination packaging and delivered the very next day. I always find a great range of charms here that I haven’t been able to buy elsewhere”

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Posted 2 years ago

Hello Caroline, Thank you so much for the lovely review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“The charm was for my daughter who she pregnant and she loved it.”

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Posted 2 years ago

Hello Linda, Thank you for the 5-star review. We are so pleased to hear your daughter loved her charm. Kind regards, The JJ team x

Posted 2 years ago

“I always purchase my charms from Joshua James, beautiful packaged, speedy delivery, I would not buy from anywhere else 😃”

Joshua James 5 star review on 1st August 2022

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Posted 2 years ago

Hello Susan, Thank you so much for this lovely review and for being such a loyal customer. Your bracelet looks beautiful! Kind regards, The JJ team x

Posted 2 years ago

“Great service, quick and efficient. Lovely good quality jewelry at a decent price”

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Posted 2 years ago

Hello, Thank you for the 5-star review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“I bought a birthday gift and it was exactly as shown on the website and in a lovely gift box. It arrived 2 days later and I was kept informed of delivery times. Excellent service.”

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Posted 2 years ago

Hello, Thank you so much for the lovely review. We are so pleased you are happy with your order and it was as expected. Kind regards, The JJ team x

Posted 2 years ago

“Extremely pleased, a lovely bracelet and brilliant value too. Very happy!”

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Posted 2 years ago

Hello Marilyn, We are so pleased to hear you are happy with your order. Thank you so much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Always buy Nomination charms from your website.”

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Posted 2 years ago

“lv bought all my girls charms from you,they love them great service wouldnt go anywhere else”

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Posted 2 years ago

“Always pleased and never disappointed x”

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Posted 2 years ago

“Arrived very prompt well packaged With a presentation box very pleased”

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Posted 2 years ago

“I buy online from Joshua James Brilliant service . I have never had any problems .”

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Posted 2 years ago

“Easy to order online. Delivery quick and efficient and always delighted with goods. Would advise anyone to use 😊”

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Posted 2 years ago

“Very disappointed with the service, was left waiting 2 WEEKS for a confirmation email for the order. Had to take time out of my day to ring to then be told the item was actually out of stock when I placed the order! Was not told this when placing the order and no warning on the product to say it was out of stock. A simple email from the company would of been greatly appreciated to explain the situation!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We are very sorry there was a delay with your charm. We had a stock error on one of your charms. Please accept our sincere apologies for any inconvenience caused. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,739 reviews