Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order 'apparently' dispatched on 3rd December, still not received, emailed, called and messaged and still nothing. DONT ORDER!!!!”

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Posted 6 years ago

“fabulous item. speedy delivery”

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Posted 6 years ago

“Ordered two charms at the end of December that said they were in stock for 24 hour delivery. I am still waiting for these items to come back into stock!!”

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Posted 6 years ago

“What a helpful gadget. My Bracelet helper does the job it is meant to do. I always have bother trying to fasten my bracelet, when I have a good few charms on it. Now I have no bother st all. It is very well made from good strong wood. Very pleased.”

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Posted 6 years ago

“Very pleased with my purchase, as always the price was right, and the choice is good.”

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Posted 6 years ago

“Quick excellent service will order again and quality of charm fantastic”

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Posted 6 years ago

“Beautiful watch and quick delivery, thank you😊”

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Posted 6 years ago

“Item as described. Little disappointed that had to buy a link to be able to buy a bracelet...but believe this is common with Nomination sales. Delivery didn't arrive on time otherwise would have reviewed as 4 stars.”

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Posted 6 years ago

“I am very pleased with my charm”

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Posted 6 years ago

“Ordered two charms and a bracelet. Charms are lovely. Bracelet was wrong colour. Waited nearly 4 weeks for delivery for one charm that was in stock when ordered.”

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Posted 6 years ago

“Quick delivery, lovely choice of nomination charms”

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Posted 6 years ago

“Great items and speedy delivery. Thank you”

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Posted 6 years ago

“Extremely easy company to use & excellent service. Used many times & will use many more.”

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Posted 6 years ago

“Placed an order only to be told the item was out of stock and was advised I would have it before Christmas, in the email. The bracelet never arrived until after Christmas. I also paid for express delivery, which was waste of money. If an item is out of stock it should say so on the website, and be refunded the delivery charge if paying extra for express delivery. Very poor communication and bad service.”

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Posted 6 years ago

“Ordered items but only after paying was told the items are not in stock and is still awaiting stock. Why it didn’t say before ordering it wasn’t in stock i’ll never know. Will not be using this company again. Very very poor”

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Posted 6 years ago

“Made a return of a faulty item several weeks ago. I have proof that they received the item, however i have not received my refund or any contact for that matter. I have emailed several times with no reply and tried to call several times with no answer. Will be taking the matter futher. But i deffinately would not recommend anyone using this company.”

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Posted 6 years ago

“Beautiful little charm, fitted on to bracelet perfectly.”

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Posted 6 years ago

“I ordered this on the 13th of december. i have emailed you already telling you that i still have not recieved the nomination i ordered. and you replied saying you would get back to me, its been over a week now, and no reply. can you please let me know what on earth is going on? i have had 2 emails telling me to review your services now, as if my parcel had been delivered. honestly, just very frustrating, please get back to me @ copelandryan10@gmail.com”

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Posted 6 years ago

“Brilliant. Arrived when it said it would. Would highly recommend.”

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Posted 6 years ago

“This jeweller gives excellent service @ I am very pleased with my purchases fo Troll beads from them”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews