Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and superb jewellery will buy again and recommend to friends”

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Posted 1 year ago

“Replaced my broken butterfly charm thanks”

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Posted 1 year ago

“Great charm. Great value. Fast shipping. Looks great on my bracelet can not wait to buy more”

Joshua James 5 star review on 17th August 2023

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Posted 1 year ago

“Great range of jewellery always quick delivery 👍🏼”

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Posted 1 year ago

“Recently bought nomination charms, great value for money, arrived quickly and well packaged. I'm a returning customer because of this and the vast array of charms available for this bracelet. Thank you.”

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Posted 1 year ago

“Nomination bracelet gorgeous got 4 charms as well for daughters graduation only thing which we didn't understand till we googled it we knew how to fit the charms which was difficult but we done it”

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Posted 1 year ago

“Speedy delivery, good price and neatly packaged”

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Posted 1 year ago

“I have ordered from Joshua James before.Quality jewellery at a great price.Fast ,safe delivery.Excellent. service all round.”

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Posted 1 year ago

“Very good service, speedy delivery”

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Posted 1 year ago

“Always happy with Joshua James service. Easy to order and pay, well packaged and fast delivery. What more can we ask for? Thank you.”

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Posted 1 year ago

“Our Grandaughter was really pleased with her charms !”

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Posted 1 year ago

“Items arrived on time. They were high quality and value for money.”

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Posted 1 year ago

“Everything I have ordered has been on time and the items are of good quality thank you”

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Posted 1 year ago

“The man's wedding ring came beautifully presented and secured. On the day of delivery, I wasn't in so the item was safely left at the post office where I later collected it. From order to delivery, I believe it was approx. 4 weeks, which is to be expected as it is made to order. Overall very pleased.”

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Posted 1 year ago

“After mistakenly ordering a blank charm which I originally wanted engraving I contacted the store, I didn’t have time to send the item back as it was a gift and the store agree’d that if I could travel to the store they would engrave the same day for me. This only took 30 minutes. Very helpful and great customer service.”

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Posted 1 year ago

“I ordered my platinum wedding ring from Joshua James and throughout the process the customer service was amazing especially when I made changes to my order. The ring is beautiful and the packaging looks luxurious. I will definitely be buying from Joshua James again !!”

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Posted 1 year ago

“Excellent customer service I couldn’t fault them at all I ordered a ring and changed my mind of the style and was given a full refund with no hassle at all thank you again”

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Posted 1 year ago

“Beaufiful ring,unfortunately returned as did not expand as suggested. Service was excellent and I received a refund for above item.”

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Posted 1 year ago

“Amazing! Would buy from here again. Staff very helpful.”

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Posted 1 year ago

“If I could give them 0 stars I will do that. Experience with them it was worse ever. I returned my order and they didn’t give me my money back. They keep saying in the next 5 working days. And that’s it. I do not recommend. Worse customer service ever. Shame to them.”

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Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews