Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered some jewellery... which arrived promptly as promised. The items,were well packaged and small gift bags were provided for the jewellery I purchased. Would use Joshua James again.. all in all a good shopping experience.”

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Posted 5 years ago

Good Morning Eileen, Thank you for your message and positive review! I am glad to hear that you were happy with your overall shopping experience. Please do let us know if we can be of any assistance in the future - Should you need any help with future orders etc. Kind Regards, Lily

Posted 5 years ago

“I'm a repeat customer and as always I'm very pleased with how fast everything is done. Item is always exactly as I order.”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad you have had a positive experience with us here at Joshua James. Please get in touch if there is anything we can do to help in the future. Kind Regards, Lily

Posted 5 years ago

“Thanks very for quick delivery”

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Posted 5 years ago

Hello, Thank you for your message. You're very welcome. I am glad to hear that your items got to you promptly. Please let us know if we can do anything to help you in the future. Kind Regards, Lily

Posted 5 years ago

“Excellent service. Fast free delivery. Item as expected. Perfect!”

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Posted 5 years ago

Good Afternoon Melissa, Thank you for your message. I am glad to hear that you're happy with your customer experience. Please get in touch if there is anything we can do to help in the future. Kind Regards, Lily

Posted 5 years ago

“Perfect gifts, easy service to use very efficient”

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Posted 5 years ago

Good Afternoon Sarah, Thank you for your message. I am glad to hear that you've had a good experience with us here at Joshua James. Please get in touch if you need any help in the future. We'd be happy to help you. Kind Regards, Lily

Posted 5 years ago

“Fast delivery and good service. Recommend.”

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Posted 5 years ago

Good Morning, Thank you for your message. It's great to hear that you've had a positive shopping experience with us. Please get in touch if you need any help in the future. Kind Regards, Lily

Posted 5 years ago

“Very prompt delivery as always.Just gutted that I have spent almost £80.00 recently on charms and a couple of days after recent order there is now the offer of a free bracelet.I suppose that's just how the cookie crumbles.🙃”

Helpful Report

Posted 5 years ago

Good Afternoon Kate, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. What a shame, I am sorry to hear that you just missed out free bracelet offer. Please get in touch if you require any further help or assistance in the future. We would be happy to help. Kind Regards, Lily

Posted 5 years ago

“Beautiful nomination charm with July birthstone, arrived super quick, thank you”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you are happy with your Nomination charm and that it arrived quickly. Please get in touch if you need any help in the future. Kind Regards, Lily

Posted 5 years ago

“Beautiful jewellery. I had a small issue with one item and I must say I received outstanding customer service which exceeded my expectations. I will enjoy purchasing further items with Joshua James in the future. Thank you again for a superb experience”

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Posted 5 years ago

Good Afternoon Susan, What a brilliant review. Thank you for taking the time to post your positive feedback. I am so glad that you were happy with the customer service experience. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“prompt dealing with order is the start. The only difficulty I have is no shops in CORNWALL so finding people to help putting the new links on has been a bind.. that little key would be a great help.”

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Posted 5 years ago

“Lovely charm as expected in the picture and super fast delivery tyvm”

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Posted 5 years ago

Good Morning Deborah, Thank you for your message. I am so glad to hear that you've had a positive experience with us here at Joshua James. Please let us know if there is anything we can do to help in the future. Kind Regards, Lily

Posted 5 years ago

“Easy ordering and fast delivery”

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Posted 5 years ago

“Happy with my purchase and speed of delivery. Paid through my amazon account which was handy”

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Posted 5 years ago

Good Morning, Thank you for taking the time to leave a review and for the positive feedback. I am glad to hear that you were happy with the purchase itself and the speedy delivery. Please don't hesitate to get in touch if you require any further help in the future. Kind Regards, Lily

Posted 5 years ago

“Would have been very good but I received no holders for the 5 charms I bought. I was informed nomination hadent sent any. I had to go and purchase 5 boxes myself.”

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Posted 5 years ago

“Very pleased with the prompt service.”

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Posted 5 years ago

Good Afternoon Wendy, Thank you for your message. I am glad to hear that you are pleased with the prompt service. Please get in touch if there is anything you need help with in the future. Kind Regards, Lily

Posted 5 years ago

“Not as big as we were expecting but quite nice!”

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Posted 5 years ago

“Fast shipping, good prices. Perfect customer service! :)”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. Thank you for your feedback regarding our customer service, that is great news. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Great service Great communication regarding order status”

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Posted 5 years ago

Good Afternoon, Thank you for your positive feedback. Please get in touch if there is anything we can do to help you in the future. Kind Regards, Lily

Posted 5 years ago

“Excellent service. Quick delivery.”

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Posted 5 years ago

Good Afternoon Christine, Thank you for your positive message. Please get in touch if we can do anything to help you with your future purchases. Kind Regards, Lily

Posted 5 years ago

“Superb Service !! very quick delivery, beautifully packed items and no quibble with my discount code. Excellent all round”

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Posted 5 years ago

Good Afternoon Colin, Thank you for your message and positive feedback. I am glad to hear that you've had a positive experience with us here at Joshua James and that you got your items promptly. Please get in touch if you need any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

Joshua James is rated 4.7 based on 21,739 reviews