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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Easy to order, fast delivery, very good quality products
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Posted 2 years ago
Great service. Quick delivery. Highly recommended!!!
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Posted 2 years ago
Always very quick on delivery. Very happy with the quality of the nomination charms.
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Posted 2 years ago
Read some old reviews and wasn’t sure about ordering from them but I rang up to make sure they actually would answer (I tried a different online jewellery shop and it didn’t even connect so be aware of that!), so I just ordered the earrings hoping for the best, and it came the next day. Mega chuffed with them :)
Joshua James 5 star review on 28th November 2022
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Posted 2 years ago
Very happy with perchas
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Posted 2 years ago
in stock free delivery and arrived on time
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Posted 2 years ago
Very quick delivery time, was a birthday present for my mum who loved the bracelet with topaz on it
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Posted 2 years ago
Everything we expected and more
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Posted 2 years ago
Lovely bracelet bougjt with no hassle and quick delivery Thank you
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Posted 2 years ago
Item came quickly & exactly what the picture showed & good quality presentation. Will definitely use them again
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Posted 2 years ago
Efficient deliver easy to purchase good product
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Posted 2 years ago
Really pleased with my purchase which arrived very quickly.
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Posted 2 years ago
Beautiful charm. Very well priced and the customer service was excellent keeping me updated throughout the ordering process. Will definitely be ordering from you again
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Posted 2 years ago
Not impressed as a new customer I was “rewarded” with introductory %15 off first order but at the checkout it wouldn’t recognise the discount code. I enquired on the online portal but no reply! Scam really then!
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Posted 2 years ago
The item was as described and what I ordered. The customer service and communication was brilliant. I would definitely buy from JJ again
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Posted 2 years ago
It was a present for my sister and it was delivered to her direct so I didn't actually see it but she said she really liked it and it was delivered when the courier said it would be delivered.
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Posted 2 years ago
Bought these earrings as a birthday gift. They were lovely and the recipient was delighted with them definitely recommend them
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Posted 2 years ago
Fast efficient service. Easy to place the order and it arrived on time. Ordered a nomination charm. A box for the charm was in with the order. Happy with that as it's a birthday present. Very happy with the service
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Posted 2 years ago
Great charms and very quick service
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Posted 2 years ago
Very user friendly website, order arrived on time, excellent packaging, would highly recomend
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Posted 2 years ago
Joshua James is rated 4.7 based on 21,739 reviews